Mortgage Fulfillment Officer

2 weeks ago

Toronto, Canada RFA Bank of Canada, RFA Mortgages Corp. Full time

RFA’s residential mortgage lending business is operated by RFA Mortgage Corporation and RFA Bank of Canada, a federally regulated Schedule I Bank. RFA Mortgage Corporation specializes in Prime lending (Insured, Insurable, Uninsurable), while RFA Bank of Canada is a balance sheet based Alternative mortgage lender (Alt-A and B lending). Combined, RFA offers mortgage brokers a one-stop shop with our full suite of competitive Prime and Alternative mortgages.

RFA’s strategic vision is to be a long-term leader in the residential lending segment by offering a value proposition beyond just rate and compensation. Through building a competitive broker experience and solutions-oriented product suite, RFA’s goal is to be recognized and recommended by our mortgage broker partners, mortgagors, and other strategic partners, for our financing solutions and broker/client experience.

The Opportunity

Operations
- Review and verification of the required underwriting documentation with a strong emphasis on knowledge of income, down payment and property documentation. The incumbent will ensure that documentation adheres to corporate guidelines and is thoroughly verified for accuracy with strong file notation while also focusing on anti-money laundering (AML) requirements.
- Complete employment verifications with sound due diligence
- Correct data entry errors based on documentation and information received during the file review
- Solution oriented individual who can operate in a high-paced work environment and is comfortable working with multiple stakeholders to find alternative solutions to deal scenarios while ensuring Corporate guidelines are adhered to.
- Responsible for escalating any inaccuracies, issues, or items that are incomplete and potentially present risk to the Company. Any documentation issues are to be managed according to Company guidelines which can include escalating to the underwriter for sign off.
- Communicate with internal contacts (management, underwriters, funders, administrators, and mortgage sales staff) and external contacts (mortgage brokers and clients) to ensure transactions are processed in a timely and efficient manner in order to meet deadlines.
- Monitor changes to deals and update files as required. The incumbent must send correspondence to the appropriate parties apprising them of changes. The incumbent must also ensure the internal stakeholder review queries are dealt with in a timely and accurate manner.
- Effectively follow up with mortgage brokers and sales team for unsigned commitments and outstanding underwriting documentation through effective pipeline loan management.
- Establishes and maintains positive relationships with mortgage brokers to build loyalty.
- Meet and maintain a strong compliance results on monthly audits.
- Send completed files to Quality Control and Funding in a timely manner for review while maintaining strong compliance results on monthly audits
- Investigate internal and external customer complaints and track complaints until resolved or escalated to the Designated Officer.

Customer Experience
- Provide the highest level of internal and external customer service while fielding mortgage broker and client inquiries.
- Ensure all inquiries are effectively and accurately investigated, responded to, and resolved to the satisfaction of clients.

**What you can bring to RFA**:

- Previous experience with mortgage products, specifically in relation to documentation review, customer service, administration processes, funding, and legal documentation an asset
- A high level of proficiency with Microsoft Office and Excel products.
- General Knowledge of basic accounting principles would be helpful.
- Positive and enthusiastic attitude
- Management may require additional duties or projects to support the team, stakeholders and vendors
- Work well in a team and have confidence dealing with people and addressing issues

**Benefits of Working at RFA**:

- Health & Dental Care
- Vision Care
- RRSP Match
- Vacation & Personal Days
- Hybrid working environment
- Concise attention to detail and the tenacity to complete the task properly.
- Strong computer skills, including a high level of profinciency with Microsoft Office and Excel products and the ability to learn new systems quickly.
- Excellent interpersonal, communication and customer service skills.
- Manage multiple priorities while maintaining a high level of quality on all deliverables.

  • Mortgage Fulfillment Officer

    3 weeks ago

    Toronto, Canada Vault Credit Corporation Full time

    **Mortgage Fulfillment Officer** Vault is a non-bank private mortgage lending company. We have a progressive, friendly work environment and a culture of growth. **We are looking for a hard-working Mortgage Fulfillment Officer** **to join our dynamic team in the Toronto office to support the funding of British Columbia mortgages.** The **Mortgage...

  • Mortgage Fulfillment Officer

    2 weeks ago

    Toronto, Canada Vault Credit Corporation Full time

    **Mortgage Fulfillment Officer** Vault is a non-bank private mortgage lending company. We have a progressive, friendly work environment and a culture of growth. **We are looking for a hard-working Mortgage Fulfillment Officer **to join our dynamic team.** complete, conditions are fulfilled, and meet targets while adhering to service standards and providing...

  • Mortgage Fulfillment Officer

    2 weeks ago

    Toronto, Canada Vault Credit Corporation Full time

    Vault is a non-bank private mortgage lending company. We have a progressive, friendly work environment and a culture of growth. We are looking for a hard-working **Mortgage** Fulfillment** Officer** to join our dynamic team. **Duties and Responsibilities** - Ensure mortgage files are complete and organized - Verifying/validating all required mortgage/client...

  • Mortgage Broker Intern

    2 weeks ago

    Toronto, ON, Canada MCAN Mortgage Corporation Full time

    Our people are our best assets and are made up of respected industry innovators, influencers, and big thinkers. Our business isn’t selling mortgages, it’s building relationships. We are also thrilled to be recognized on the 2022 list of Best Workplaces for Women! We’re looking for a Mortgage Fulfillment Officer (Insured) to join the MCAN family. ...

  • Mortgage Fulfillment Officer

    5 days ago

    Toronto, Canada RFA Canada Full time

    At RFA, we believe in the strength of our foundation. - We are a Canadian-owned mortgage finance company with over 25 years of Canadian real estate experience. - In an increasingly complex residential mortgage market, RFA is committed to solutions that work for our brokers and clients. Our financial strength combined with innovative technology and dedicated...

  • Mortgage Fulfillment Officer

    5 days ago

    Toronto, Canada RFA Bank of Canada, RFA Mortgages Corp. Full time

    At RFA, we believe in the strength of our foundation. We are a Canadian-owned mortgage finance company with over 25 years of Canadian real estate experience. In an increasingly complex residential mortgage market, RFA is committed to solutions that work for our brokers and clients. Our financial strength combined with innovative technology and dedicated...

  • Fulfillment Specialist

    7 days ago

    Toronto, Canada Pine Full time

    About Pine At Pine, we're all about transforming the outdated and complicated home financing process, and creating a simpler, faster, and better experience for Canadians. How? With innovative technology and talented, understanding people.One commonality is the high-energy and dedication our team brings to work everyday. We are fun, collaborative, easy going...

  • Fulfillment Specialist

    6 days ago

    Toronto, Canada Pine Full time

    About Pine At Pine, we're all about transforming the outdated and complicated home financing process, and creating a simpler, faster, and better experience for Canadians. How? With innovative technology and talented, understanding people. One commonality is the high-energy and dedication our team brings to work everyday. We are fun, collaborative, easy...

  • Fulfillment Specialist

    6 days ago

    Toronto, Canada Pine Full time

    About Pine At Pine, we're all about transforming the outdated and complicated home financing process, and creating a simpler, faster, and better experience for Canadians. How? With innovative technology and talented, understanding people. One commonality is the high-energy and dedication our team brings to work everyday. We are fun, collaborative, easy...

  • Fulfillment Specialist

    6 days ago

    Toronto, Canada Pine Full time

    About Pine At Pine, we're all about transforming the outdated and complicated home financing process, and creating a simpler, faster, and better experience for Canadians. How? With innovative technology and talented, understanding people. One commonality is the high-energy and dedication our team brings to work everyday. We are fun, collaborative, easy...

  • Fulfillment Specialist

    4 days ago

    Toronto, Canada Pine Full time

    About PineAt Pine, we're all about transforming the outdated and complicated home financing process, and creating a simpler, faster, and better experience for Canadians. How? With innovative technology and talented, understanding people.One commonality is the high-energy and dedication our team brings to work everyday. We are fun, collaborative, easy going...

  • Fulfillment Specialist

    6 days ago

    Toronto, Canada Pine Full time

    About PineAt Pine, we're all about transforming the outdated and complicated home financing process, and creating a simpler, faster, and better experience for Canadians. How? With innovative technology and talented, understanding people.One commonality is the high-energy and dedication our team brings to work everyday. We are fun, collaborative, easy going...

  • Fulfillment Specialist

    2 days ago

    Toronto, Canada Pine Full time

    About PineAt Pine, we're all about transforming the outdated and complicated home financing process, and creating a simpler, faster, and better experience for Canadians. How? With innovative technology and talented, understanding people.One commonality is the high-energy and dedication our team brings to work everyday. We are fun, collaborative, easy going...

  • Fulfillment Specialist

    6 days ago

    Toronto, Canada Pine Full time

    About Pine At Pine, we're all about transforming the outdated and complicated home financing process, and creating a simpler, faster, and better experience for Canadians. How? With innovative technology and talented, understanding people. One commonality is the high-energy and dedication our team brings to work everyday. We are fun, collaborative, easy...

  • Fulfillment Specialist

    1 week ago

    Toronto, Canada Pine Full time

    About PineAt Pine, we're all about transforming the outdated and complicated home financing process, and creating a simpler, faster, and better experience for Canadians. How? With innovative technology and talented, understanding people.One commonality is the high-energy and dedication our team brings to work everyday. We are fun, collaborative, easy going...

  • Mortgage Underwriter

    5 days ago

    Toronto, Canada Hosper Mortgage Full time

    **Job Posting: Full-Time Mortgage Underwriter in Toronto, ON.** Hosper Mortgage is a Financial Service company in Toronto, ON. We are multi-awarded for what we do, named top alternative lender in Canada 4 years in a row, and are opening a rewarding position for an applicant whose duties would directly support the ongoing success of our business. This role...

  • Fulfillment Specialist

    4 days ago

    Toronto, Ontario, Ontario, Canada Pine Full time

    About PineAt Pine, we're all about transforming the outdated and complicated home financing process, and creating a simpler, faster, and better experience for Canadians. How? With innovative technology and talented, understanding people.One commonality is the high-energy and dedication our team brings to work everyday. We are fun, collaborative, easy...

  • Fulfillment Specialist

    7 days ago

    Toronto, ON, Canada Pine Full time

    About Pine At Pine, we're all about transforming the outdated and complicated home financing process, and creating a simpler, faster, and better experience for Canadians. How? With innovative technology and talented, understanding people. One commonality is the high-energy and dedication our team brings to work everyday. We are fun, collaborative,...

  • New & Experienced Outside Mortgage Agent/Broker

    4 weeks ago

    Toronto, Canada 8Twelve Mortgage Full time

    About 8Twelve Mortgage Power Network8Twelve Mortgage Power Network is a fast-growing network of experienced mortgage agents, brokers and brokerages - the right partner for your business. Our commitment and dedication is providing you with hands-on training, underwriting, coaching and ongoing support for independent agents in the industry. 8TM's Power Network...

  • New & Experienced Outside Mortgage Agent/Broker

    3 weeks ago

    Toronto, Canada 8Twelve Mortgage Full time

    About 8Twelve Mortgage Power Network8Twelve Mortgage Power Network is a fast-growing network of experienced mortgage agents, brokers and brokerages - the right partner for your business. Our commitment and dedication is providing you with hands-on training, underwriting, coaching and ongoing support for independent agents in the industry. 8TM’s Power...