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Dept Sales

2 months ago

Barrie, Canada UNITED LUMBER & BLDG Full time

**Job Duties**:
**Customer Service**
- Provide in-store customer assistance providing our customers with excellent service in getting the right product for the job and sharing your knowledge
- Handle telephone inquiries
- Look after customer disputes/complaints
- Quote special order items
- Follow through to ensure commitments made to customer are met
- Help with carry-outs

**Order/Purchasing processing**
- Complete in-store/telephone orders to ensure customers receive goods as promised
- Arrange for deliveries as required
- Arrange for timely delivery of goods from HH and other suppliers
- Complete PO input to reflect special and regular orders

**Inventory Management**
- Stock shelves as product received
- Ensure appropriate product levels are maintained at all times
- Investigate inventory discrepancies
- Ensure physical/system inventory levels are accurate

**Department Maintenance**
- Ensure displays and products are organized and clean
- Constantly monitor storage of products/displays and remedy any hazardous situation
- Maintain Bin label system
- Ensure appropriate signage in place where Bin labels cannot be used
- Keep aisles free and clear of clutter - sweep, mop as needed
- Assemble products as needed for display

**Job Requirements**:

- Building Supplies knowledge Product Knowledge
- Customer Service oriented
- Reliability

**Hours of work**:
Various Hours: Examples Daytime 7-4 or 8-5, 11:30-8 and rotating weekends including Sunday shifts

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