Employment Counsellor-training Service

3 weeks ago

Delta, Canada MOSAIC Full time

**MOSAIC operates on the traditional and unceded Coast Salish Territories, the ancestral lands of the sḵwx̱wú7mesh (Squamish), sel̓íl̓witulh (Tsleil-Waututh), xʷməθkʷəy̓əm (Musqueam), qiqéyt (Qayqayt), sc̓əwaθən məsteyəx (Tsawwassen), kʷikʷəƛ̓əm (Kwitwetlam), q̓ic̓əy̓ (Katzie), qʼʷa:n̓ƛʼən̓ (Kwantlen), SEMYOME (Semiahmoo) and Matsqui nations where we are privileged to carry out our mission.**

**WHY YOU SHOULD WORK WITH US**:
MOSAIC is one of Canada’s largest settlement non-profit organizations. Our newcomer services change the lives of immigrants, refugees, and individuals from diverse backgrounds in Greater Vancouver and throughout BC. Since 1976, MOSAIC has worked to strengthen communities by advocating for positive changes and supporting newcomers in building their new lives in Canada. As an employer we are committed to fostering a diverse and inclusive workplace where employees can trust that their skills and contributions are valued. We advocate for and promote equitable employment opportunities for women, Indigenous Peoples, people with disabilities, persons of diverse sexual orientation, gender identity or expression (2SLGBTQI+), and racialized individuals. We have been recognized in the 2019 List of Best Workplaces in Canada (100-999 employees), the 2020 list of Best Workplaces Managed by Women and 2021 List of Best Workplaces in Canada (100-999 employees) by the Great Place to Work® Institute. Our employees benefit from many diverse perspectives, taking part in training opportunities for career growth.

Today the organization engages and serves over 26,000 clients per year at 47 service and community locations in Greater Vancouver through a wide range of high-quality settlement and integration programs including services geared towards youth and family, interpretation and translation, language and workplace training, counselling, and employment. As a certified living wage employer and a CARF-accredited organization, MOSAIC is among the country’s largest immigrant-serving organizations and enjoys a superb reputation, a solid financial position, and a hugely compelling mission.

**JOIN OUR TEAM**

**POSITION FUNCTION**:
An Employment Counsellor is a professional dedicated to assisting individuals in their career journeys, offering guidance, support, and resources to help clients achieve their employment goals, using an action plan as a tool.

Though these are the primary responsibilities of the role, there is an expectation that regular Employment Counsellor duties may be performed based on operational needs. These additional duties may include completing intakes, assessing job seekers’ skills and interests, developing resumes, preparing for interviews, and exploring suitable career opportunities.

**PRIMARY RESPONSIBILITIES**:

- Review and assess client eligibility for WorkBC training programs based on program criteria and individual needs and make recommendations for appropriate training options.
- Conduct financial needs assessments with clients to evaluate their need for support services such as transportation, tuition, and necessary books and supplies, ensuring they have the necessary resources to successfully engage in training opportunities.
- Calculate living supports amount, where appropriate, based on completed financial needs assessment.
- Collect and manage attendance reports, transcripts and certificates for clients engaged in various interventions, uploading, and updating these records in ICM.
- Work closely with clients from the time they graduate from training programs to ensure they find sustainable employment within the same NOC within six months. This may involve direct support from the employment counsellor or a referral to a job developer, depending on the client's specific needs and circumstances.
- Ensure that upon completion of training, clients engaged in training programs have their NOC accurately matched with their subsequent employment to ensure that we meet the Ministry’s key performance indicators (KPIs).
- Maintain an organized and current client caseload, including managing follow up in a timely manner.
- Develop and revise of action plan steps for clients, collaborating with clients to agree and commitment to on their objectives, services, activities, and tasks.
- Participate in ongoing professional development activities to stay informed about changes and updates to WorkBC training programs and policies, and to enhance skills and knowledge related to career counselling and job search support.
- Gain a thorough understanding of the Authorization to Quit and Section 25 processes, as well as processes for clients currently receiving Employment Assistance benefits.
- Gain knowledge of local labour market trends, community resources, the needs of job seekers and employers, and effective ways to bridge their respective needs.
- Collect and document employment information once client has successfully obtained sustainable emp

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