Specialist, Systems and Processes

3 months ago

Dorval, Canada Air Transat Full time

Company Description

Air Transat is Canada's leading vacation carrier. It offers some sixty international destinations in over 25 countries in North America and Europe, as well as domestic and connecting flights within Canada. Each year, the airline carries some 5 million passengers.

We work with respect, diversity and pride, and belong to one of the world's largest integrated tourism companies. When you choose Air Transat, you benefit from competitive compensation, a full range of fringe benefits and a travel advantages program, but first and foremost you work with a team of aviation enthusiasts.

**Job Description**:

- Coordinate and execute the continuous improvement plan, ensuring that deadlines are met;
- Evaluate, analyze, and document procedures to improve existing processes or design new ones as needed for _Technical Data Engineer OR Supply Chain OR Production/Planning/MCC_ departments_;_
- Support and liaise with other departments for interrelated procedures and ensure the standardization of processes;
- Actively collaborate on system data correction;
- Evaluate, document, and initiate all system configuration modifications when necessary;
- During system updates or new versions, carry out and document comprehensive user tests on all impacted systems;
- Create a culture of daily continuous improvement within the teams;
- Participate in the elaboration of user training material;
- Ensure recurring training in collaboration with the Training Department;
- Monitor KPIs and data quality;
- Perform various analyses in support of operations;
- Act as AMOS superuser for the _Technical Data Engineer OR Supply Chain OR Production/Planning/MCC_ departments_;_
- Assist the Director, Systems Support and Continuous Improvement, in the performance of their duties and carry out any other assigned projects and continuous improvement activities.

**Qualifications**:

- College diploma or equivalent;
- Five to seven years of experience in technical operations within the _Technical Data Engineer OR Supply Chain OR Production/Planning/MCC_ departments an asset_;_
- Experience or certification in _continuous improvement_;
- Excellent knowledge of AMOS software and modules or equivalent software;
- Very good knowledge of MS Office: Word, PowerPoint, Teams, Project, Visio, and Excel (advanced level);
- Written and spoken proficiency in both French and English;
- Initiative, adaptability, and strong problem-solving skills;
- Strong oral and written communication skills; pedagogy;
- Ability to work well as part of a team;
- Detail-oriented and ability to continuously identify and suggest system and process improvements;
- Ability to work under pressure and to prioritize.

Additional Information
**#LI-MY1**

**Employment Equity

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