Csr - Inside Sales

3 weeks ago

Truro, Canada Electrical & Automation Industry Careers Full time

Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in Canada.

Graybar Canada - a division of Graybar Electric US - is a leader in the distribution of high quality electrical, automation and telecommunications products that supports these operations through related supply chain management and logistics services. Graybar Canada has 30 branches across Canada and is one of the world’s largest employee-owned companies. If you are highly motivated and have a passion for customer service and are looking for a fun, rewarding career, we would be pleased to talk to you about joining Graybar Canada.

Graybar Canada currently has an exciting career opportunity available out of our **Truro, NS **branch.

**Customer Service Representative (CSR) - Inside Sales**

**Position Summary**:
The Customer Service - Inside Sales Representative proactively seeks out customer needs to sell a Graybar solution that provides total customer satisfaction. This position provides our customers with a high level of service which includes delivering the highest quality customer care in accordance with corporate objectives and revenue goals.

**Major Responsibilities**:

- Handle incoming and outgoing customer telephone calls in a courteous and professional manner, with a mandate to solicit orders from the existing customer base.
- Coordinate the prompt handling of customer service requests including, but not limited to, order entry, pricing, expediting, billing, order maintenance, credit and claims.
- Handle written correspondence received from and sent to customers in a timely manner.
- Assist and support Account Managers by providing technical support to customers and end users, as well as sharing information that will allow both parties to offer customers a total Graybar solution.
- Consult with clients and customers after a sale to resolve problems and to provide support in an efficient and effective manner.
- Provide customer feedback to the Branch Manager in a timely fashion.
- Participate in training sessions, trade shows, branch meetings and sales meetings as requested.
- Keep management informed of local competition and market conditions.
- Track stock out items and recommend new stock items.
- Deal with product related problems such as defective products, the return of products and warranty situations.
- Other duties may be assigned as needed.

**Preferred Skills & Experience**:

- Minimum Grade 12 education; however, a technical background (i.e. Electrical Engineering Technologist) or post-secondary education is considered an asset.
- Broad knowledge of the company's products and services, with the ability to effectively present these to Graybar Canada’s customers.
- One to three years of related sales experience considered an asset.
- Must exhibit excellent time management and organizational skills.
- Possess strong relationship building skills to cultivate and develop customer loyalty.
- Ability to work with all levels of employees and management, both internally and externally.
- Strong customer service and troubleshooting skills.
- Exceptional conflict resolution, negotiation and objection handling skills.
- Basic mathematical skills.
- Excellent spoken and written communication skills.
- Must demonstrate honesty and integrity.
- Willingness to gain technical knowledge by attending educational workshops and reviewing publications.
- Willingness to go the extra mile.
- Proven proficiency with Microsoft Office products including Outlook, Excel, Word and PowerPoint.

Graybar Canada offers a competitive compensation and benefits package including:

- No Evening or Weekend Shifts
- TELUS Health Virtual Care
- Cost shared Health and Dental Benefits
- Life & AD&D Insurance
- Employee Profit Sharing Program
- Long Term Disability Benefits
- Group RRSP Matching
- Corporate Fitness Membership Program
- Employee Share Purchase Program
- Computer Purchase Plan
- Tuition Reimbursement Program
- Service Awards Program

The above is a brief outline of position responsibilities and does not intend to be all-inclusive of the current or future duties, responsibilities or reporting relationships.

If you are highly motivated and have a passion for customer service, and are looking for a fun, rewarding career, we would be pleased to talk to you about joining Graybar Canada.
- We wish to thank all applicants for their interest but advise that only those selected for an interview will be contacted._

  • Csr - Inside Sales

    1 week ago

    Truro, Canada Graybar Full time

    **Job Brief**: This role proactively seeks out customer needs to sell a Graybar solution that provides total customer satisfaction. This position supports orders, pricing and billing. Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in Canada. Graybar Canada...

  • Csr - Inside Sales (Electrical)

    1 week ago

    Truro, Canada Electrical & Automation Industry Careers Full time

    **MAKE A MOVE** **JOIN ONE OF NORTH AMERICA’S “MOST ADMIRED COMPANIES”** Are you looking for a career as opposed to a job? We are seeking talent that wants to develop themselves towards a career in sales! Graybar Canada, a division of Graybar Electric and a Fortune 500 corporation, is a leader in distributing high-quality electrical, automation and...

  • Inside Parts Sales

    1 week ago

    Truro Heights, Canada Aggregate Equipment Atlantic Ltd. Full time

    **Inside Sales - Heavy Equipment Parts** Aggregate Equipment (Atlantic) Limited is a leading supplier to the construction industry in Atlantic Canada. We are a locally owned and operated company providing equipment sales, parts and service for a variety of equipment. Our success is built on the superior product lines we represent, long-standing...

  • Heavy Equipment Parts Technician

    3 weeks ago

    Truro Heights, Canada Aggregate Equipment Atlantic Ltd. Full time

    **Inside Sales - Heavy Equipment Parts Technician** **Responsibilities**: - Providing exceptional customer service when taking orders, and problem solving - Interacting with suppliers effectively; placing and tracking urgent orders, updating pricing - Entering sales orders and quotes, filling POs, creating part numbers - Navigating inventory systems and...

  • Inside Technical Sales

    2 months ago

    Truro, Canada Sansom Equipment Limited Full time

    **Company: Sansom Equipment Limited** **Compensation**: Competitive salary commensurate with experience, performance-based bonuses. **Benefits**: - Retirement savings plan with employer matching - Comprehensive health, dental, and vision insurance - Paid time off and holidays - Professional development opportunities **Responsibilities**: - Provide...

  • Dispatcher/csr

    2 weeks ago

    Truro, Canada Miller Waste System Full time

    MILLER WASTE SYSTEMS - Truro/Amherst **Title**: Dispatcher/Customer Service Representative **Location**: Truro, Nova Scotia **Start Date**: March 6, 2023 **Reporting to**: Operations Manager **Overview**: Miller Waste Systems Inc. has been in operation since 1961. Miller is a leader in waste management, providing governments and industries with a wide...

  • Dispatcher/csr

    3 weeks ago

    Truro, Canada Miller Waste System Full time

    MILLER WASTE SYSTEMS - Truro/Amherst **Title**: Dispatcher/Customer Service Representative **Location**: Truro, Nova Scotia **Start Date**: TBD **Reporting to**: Operations Manager **Overview**: Miller Waste Systems Inc. has been in operation since 1961. Miller is a leader in waste management, providing governments and industries with a wide range of...

  • Dispatcher/csr

    2 days ago

    Truro, Nova Scotia, Canada Miller Waste System Full time

    MILLER WASTE SYSTEMS - Truro/AmherstTitle: Dispatcher/Customer Service RepresentativeLocation: Truro, Nova ScotiaStart Date: March 6, 2023Reporting to: Operations ManagerOverview:Miller Waste Systems Inc. has been in operation since 1961. Miller is a leader in waste management, providing governments and industries with a wide range of services in the...

  • Customer Service Manager

    2 weeks ago

    Truro, Canada Aroma Maya Coffee inc. Full time

    We are looking for a customer-oriented service representative! **What does a Customer Service Representative do?** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are...

  • Sales Associate

    2 weeks ago

    Truro, Canada The Salvation Army Full time

    The Sales Associate provides service to customers, sorts incoming products, and assists the manager in the maintenance of all store operations. **KEY RESPONSIBILITIES**: The incumbent is responsible for the following range of job duties characteristic, or typical of the job class: - Contributes to meeting store sales budgets by maintaining customer...

  • Part-time Sales Associate

    3 weeks ago

    Truro, Canada Take It Outside Full time

    **Do you love hiking, adventures in nature, and more?** Are you passionate about customer service and helping people find the best gear and apparel for whatever their needs? **Take it Outside Truro wants YOU to work with us.** Who you are: You are a hiker, camper who loves getting involved in the community, talking about the outdoors, and growing local...

  • Part-time Sales Associate

    1 week ago

    Truro, Canada Take It Outside Full time

    **Do you love hiking, adventures in nature, and more?** Are you passionate about customer service and helping people find the best gear and apparel for whatever their needs? **Take it Outside Truro wants YOU to work with us.** Who you are: You are a hiker, camper who loves getting involved in the community, talking about the outdoors, and growing local...

  • Part-time Sales Associate

    1 week ago

    Truro, Canada Take It Outside Full time

    **Do you love hiking, adventures in nature, and more?** Are you passionate about customer service and helping people find the best gear and apparel for whatever their needs? **Take it Outside Truro wants YOU to work with us.** Who you are: You are a hiker, camper who loves getting involved in the community, talking about the outdoors, and growing local...

  • Part-time Sales Associate

    3 weeks ago

    Truro, Canada Take It Outside Full time

    **Take It Outside x The Trail Shop is searching for a Part Time Sales Associate** **WHO YOU ARE** All trails have led you here. You’re a creative, a trailblazer, an outsider. You’re one of us. Welcome to the team! Trailblazer. / (ˈtreɪlˌbleɪzə) / noun. You are an outdoor enthusiast. A hiker, camper, climber, etc who loves getting involved in the...

  • Part-time Sales Associate

    3 days ago

    Truro, Canada Take It Outside Full time

    **Take It Outside x The Trail Shop In Truro, Ns is searching for a Part Time Sales Associate** **WHO YOU ARE** All trails have led you here. You’re a creative, a trailblazer, an outsider. You’re one of us. Welcome to the team! Trailblazer. / (ˈtreɪlˌbleɪzə) / noun. You are an outdoor enthusiast. A hiker, camper, climber, etc who loves getting...

  • Sales Pro

    3 weeks ago

    Truro, Canada CARQUEST Canada Ltd. Full time

    Are you looking for an opportunity to incorporate your passion for cars and your passion for providing best in class customer service? If so, this may be exactly what you’re looking for. At CARQUEST, we strive to be the best parts provider in the automotive after-market industry. We’re owned by Advance Auto Parts and we are the largest after-market auto...

  • Part-time Sales Associate

    2 days ago

    Truro, Nova Scotia, Canada Take It Outside Full time

    Do you love hiking, adventures in nature, and more?Are you passionate about customer service and helping people find the best gear and apparel for whatever their needs?Take it Outside Truro wants YOU to work with us.Who you are:You are a hiker, camper who loves getting involved in the community, talking about the outdoors, and growing local business. You are...

  • Thrift Store Sales Associate

    4 weeks ago

    Truro, Canada The Salvation Army Full time

    The Thrift Store Worker provides service to customers, sorts incoming products, and assists in the maintenance of all store operations. **KEY RESPONSIBILITIES**: The incumbent is responsible for the following range of job duties characteristic, or typical of the job class: - Contributes to meeting store sales budgets by maintaining customer service...

  • Thrift Store

    3 weeks ago

    Truro, Canada The Salvation Army Full time

    The Thrift Store Worker provides service to customers, sorts incoming products, and assists in the maintenance of all store operations. **KEY RESPONSIBILITIES**: The incumbent is responsible for the following range of job duties characteristic, or typical of the job class: - Contributes to meeting store sales budgets by maintaining customer service...

  • Inside Sales Rep

    2 weeks ago

    Truro, Canada Group PTTO Full time

    **Perks and Benefits**: - Weekly Pay and Uncapped Commission - Hybrid office with remote flexibility - $60k plus first year average income - Bonuses - Residual Income - Exceptional commission rates - Trip Incentives and other benefits - Full Training **Responsibilities include**: - Conference over zoom, skype and phone calls with customers/clients -...