Luxury Sales Supervisor

3 weeks ago

Vancouver, Canada Hudson Group Full time

$300 HIRING BONUS FOR JOINING OUR TEAM

Grow With Us

Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn't serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We're dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler's Best Friend. We strive to ensure we're fulfilling our team members' career potentials through training, skills development, and career pathways - as our team members grow and succeed both personally and professionally, so does Hudson.

As the largest duty-free operator in North America, Hudson operates multiple luxury shops at Vancouver International Airport (YVR) like Hermes, Cartier, and Ferragamo as well as duty-free stores under the globally-recognized World Duty-Free brand.

What We Will Offer You:

- A competitive salary
- A 20% off Hudson Employee Discount
- A 50% off Hudson Food & Beverage Discount
- Parking and Transit reimbursement

This Shift Supervisor Job Is For You, If You Enjoy:
The shift supervisor inspires, leads, and develops a team of sales associates to deliver on the company objective of excellent proactive service to ensure an exceptional customer experience. Highly energetic, the shift supervisor coaches and updates their sales team regularly on opportunities for continuous improvement of their skills and knowledge to drive sales.

Key Accountabilities:
Key responsibilities include selling & customer experience, team & service management, and product & presentation management.

Customers
- Promote quality customer service among staff by acting as a positive role model.
- Be personally available to all customers to communicate and identify their needs and address their questions or concerns.
- Maintain feedback loop to the other departments with customer comment cards and employee opinion.

People
- Maintain employee attitude and morale by recognizing outstanding performance and service, motivating, and developing staff, communicating their incentive results on a daily basis.
- Together with the Terminal/Store Manager, evaluate all store employees.
- Verify staff positioning during the shift according to the shop activity, and priority, coordinate holidays, and absences from the staff member.

Sales & Operations
- Responsible for opening and closing the store and securing all assets.
- Ensure that the store is in compliance with all Airport, Provincial and Federal employment Laws/regulations.
- Communicate necessary information at the beginning of shift, including targeted Sales, promotions and new products, company policies and procedures.
- Organize and coordinate shift plans.
- Track the daily sales, Analyze if any issue in the shop might be affecting the weekly sales, and communicate it to the Terminal/Store Manager.
- Improve the Customer experience through excellent operation standards (cleaning, stocking, front facing etc.). Monitor and improve store standards.
- Guarantee the shop standards are in place, ensuring correct pricing and checking expiry dates.
- Supervise inventory counting at the end of shift, conduct staff bag checks.
- Assists in preparation for Full inventory count, ensuring that the staff and areas to be counted are prepared and ready for the count.
- Oversees specific category, including product RTV, price changes, merchandising standards, TSRP and promotional changeovers.
- Implements marketing strategy, ensuring product supply and coordinates team.
- Assume Store Manager's responsibility in his/her absence.
- Ensures all health & safety protocols are adhered to at all times

Finance
- Responsible for the correct cash handling from the cashiers and for training the needed processes and procedures.
- Reconciliation of cash, card and bank deposits.
- Verify floats, routine till audits and monitor cashiers at all times.
- Investigate any cash discrepancies together with the cashier to identify and solve problems.

Required Qualifications:

- 3(+) years of retail experience with at least 1 year in a supervisory/leader role within the retail/service industry.
- Consults and helps plan daily activities with General Manager/ Operations Manager and other Supervisors; manages the activities of staff.
- Understanding of basic retail concepts, Strong working knowledge of retail operations, including cash and inventory control, markdown compliance, merchandise handling and shrink management.
- Ability to deal with stressful situations in a diplomatic & professional manner demonstrated ability to build effective teams & motivate employees
- Organizational skills, self-starter & highly motivated. High energy level & positive approach to job & group responsibilities. Strong leadership skills and problem-solving skills.
- Ability to wo

  • Luxury Resale Fashion Associate

    4 weeks ago

    Vancouver, Canada Once More Luxury Boutique Full time

    About Once More Luxury Boutique Location: 1095 Howe St, Vancouver Once More Luxury Boutique is a trusted high-end luxury resale store located in Downtown Vancouver. We Buy, Sell, Rent, Consign bags, clothes, shoes and accessories. **Job Description**: - Ensure high levels of customer satisfaction through excellent sales service - Assess customers needs...

  • Luxury Resale Fashion Associate

    2 weeks ago

    Vancouver, British Columbia, Canada Once More Luxury Boutique Full time

    About Once More Luxury BoutiqueLocation: 1095 Howe St, VancouverOnce More Luxury Boutique is a trusted high-end luxury resale store located in Downtown Vancouver.We Buy, Sell, Rent, Consign bags, clothes, shoes and accessories.Job Description: Ensure high levels of customer satisfaction through excellent sales service Assess customers needs and provide...

  • Luxury Sales Consultant

    3 weeks ago

    Vancouver, Canada Rodeo Jewellers Full time

    RODEO Jewellers is one of Vancouver’s leading watch and jewellery retailers since 1994, specializing in luxury timepieces and fine jewellery. We are also proud to represent and operate dedicated boutiques for Jaeger-LeCoultre and Breitling in Vancouver. Rodeo Jewellers is seeking a sales consultant who is passionate about watches and fine jewellery, and...

  • Luxury Sales Consultant

    2 weeks ago

    Vancouver, Canada Rodeo Jewellers Full time

    RODEO Jewellers is one of Vancouver’s leading watch and jewellery retailers since 1994, specializing in luxury timepieces and fine jewellery. We are also proud to represent and operate dedicated boutiques for Jaeger-LeCoultre and Breitling in Vancouver. Rodeo Jewellers is seeking a sales consultant who is passionate about watches and fine jewellery, and...

  • Luxury Sales Consultant

    4 weeks ago

    Vancouver, Canada Rodeo Jewellers Full time

    RODEO Jewellers is one of Vancouver’s leading watch and jewellery retailers since 1994, specializing in luxury timepieces and fine jewellery. We are also proud to represent and operate dedicated boutiques for Jaeger-LeCoultre and Breitling in Vancouver. Rodeo Jewellers is seeking a sales consultant who is passionate about watches and fine jewellery, and...

  • Luxury Sales Associate

    4 weeks ago

    Vancouver, Canada BLACK GOAT CASHMERE Full time

    BLACK GOAT CASHMERE Love Cashmere? So do we! At Black Goat Cashmere, every season is Cashmere season. We focus on delivering a thoughtful, curated collection in luminous colours and an array of styles for both ladies and gents. We are currently seeking a Senior Sales Associate for our South Granville boutique with the following qualities and skills: -...

  • Luxury Sales Associate

    3 weeks ago

    Vancouver, Canada Mine & Yours Full time

    Salary: - Part-time or Full-Time Associate Positions Available_ About Us Mine & Yours is a premier luxury and designer resale boutique. We are a recognized leader in the buying and selling of authentic pre-owned luxury goods. We serve our loyal customers and luxury suppliers in-store and online with a worldwide clientele. Our vision is to build a fashion...

  • Luxury Sales Consultant

    2 weeks ago

    Vancouver, British Columbia, Canada Rodeo Jewellers Full time

    RODEO Jewellers is one of Vancouver's leading watch and jewellery retailers since 1994, specializing in luxury timepieces and fine jewellery. We are also proud to represent and operate dedicated boutiques for Jaeger-LeCoultre and Breitling in Vancouver.Rodeo Jewellers is seeking a sales consultant who is passionate about watches and fine jewellery, and who...

  • Luxury Sales Associate

    1 week ago

    Vancouver, Canada Mine & Yours Full time

    Part-time or Full-Time Associate Positions Available_ About Us Mine & Yours is a premier luxury and designer resale boutique. We are a recognized leader in the buying and selling of authentic pre-owned luxury goods. We serve our loyal customers and luxury suppliers in-store and online with a worldwide clientele. Our vision is to build a fashion community...

  • Luxury Retail Sales Associate

    4 weeks ago

    Vancouver, Canada Bang and Olufsen Vancouver Full time

    As one of the world’s most iconic audio-video brands, Bang & Olufsen has been leading the way in design, technology and innovation for more than 90 years. Our brand works globally, with the mindset to create experiences like no one else, catering to the creative curators with a focus on luxury lifestyle. - Position_ - will provide the highest level of...

  • Luxury Retail Sales Associate

    4 weeks ago

    Vancouver, Canada Bang and Olufsen Vancouver Full time

    As one of the world’s most iconic audio-video brands, Bang & Olufsen has been leading the way in design, technology and innovation for more than 90 years. Our brand works globally, with the mindset to create experiences like no one else, catering to the creative curators with a focus on luxury lifestyle. - Position_ - will provide the highest level of...

  • Luxury Retail Sales Associate

    2 days ago

    Vancouver, Canada Bang and Olufsen Vancouver Full time

    As one of the world’s most iconic audio-video brands, Bang & Olufsen has been leading the way in design, technology and innovation for more than 90 years. Our brand works globally, with the mindset to create experiences like no one else, catering to the creative curators with a focus on luxury lifestyle. - Position_ - will provide the highest level of...

  • Sales Associate

    3 weeks ago

    Vancouver, Canada Stefano Ricci Full time

    Our team is looking for an experienced sales associate to join our team. This is an in-person role, working at the boutique. Qualifications: - Mandarin speaking - Male & Female between age 30-40 - 5 years minimum experience in luxury retail environment - Available to work weekends - Team player - Speak an additional language - Have knowledge in fabrics and...

  • Clothing Advisor

    2 months ago

    Vancouver, Canada Harry Rosen Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing! Your Style, Your Career Harry Rosen is a retailer of fine quality menswear with store locations across Canada. We have been specializing in luxury menswear for over 70 years and have been officially recognized as one of Canada’s Best Managed Companies. We are looking...

  • Clothing Advisor

    4 weeks ago

    Vancouver, Canada Harry Rosen Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing! Your Style, Your Career Harry Rosen is a retailer of fine quality menswear with store locations across Canada. We have been specializing in luxury menswear for over 70 years and have been officially recognized as one of Canada’s Best Managed Companies. We are looking...

  • Luxury Store Manager

    1 week ago

    Vancouver, Canada Mine & Yours Full time

    Mine & Yours is a premier luxury and designer retail boutique. We are a recognized leader in the buying and selling of authentic pre-owned luxury goods. We serve our loyal customers and luxury suppliers in-store and online with a worldwide clientele. Our vision is to build a fashion community that values luxury, quality and sustainability. **Our Core Values...

  • Sales Manager

    2 weeks ago

    West Vancouver, Canada PANDA LUXURY HOMES LTD. Full time

    Overview: Panda Luxury Homes, a leading provider in the real estate industry, is seeking a dynamic and results-driven Sales Manager to join our team. The Sales Manager will play a pivotal role in driving sales growth and expanding our market presence. If you are passionate about sales, possess strong leadership skills, and thrive in a fast-paced environment,...

  • Zegna Brand Specialist

    5 days ago

    Vancouver, Canada Harry Rosen Inc Full time

    Zegna Brand Specialist - Luxury Retail Sales page is loaded Zegna Brand Specialist - Luxury Retail Sales Apply locations Vancouver time type Full time posted on Posted 2 Days Ago job requisition id R4644 It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to...

  • Zegna Brand Specialist

    2 days ago

    Vancouver, Canada Harry Rosen Inc Full time

    Zegna Brand Specialist - Luxury Retail Sales page is loaded Zegna Brand Specialist - Luxury Retail Sales Apply locations Vancouver time type Full time posted on Posted 2 Days Ago job requisition id R4644 It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to...

  • Luxury Home Decor Sales Associate

    4 weeks ago

    Vancouver, Canada Atkinson's Full time

    About us: Love beautiful home décor? Atkinson's is a privately owned luxury retail store located in the South Granville shopping district. We have specialized in the world's finest home décor, tableware, têxtiles and unique gifts for almost 40 years. What we want: - A positive professional attitude - The ability to work with others in a team...