Admitting & Locating Csr - Locating - Information

2 weeks ago


Toronto, Canada Centre for Addiction and Mental Health Full time

**Are you someone that provides exceptional customer service? Do you thrive under pressure with a strong sense of urgency? Do you love to follow procedures? Are you available to work day, evening, weekend, and statutory holiday shifts? If you said “yes” to all of the above, then keep reading and consider joining our team**”

The Information Management Group at the Centre for Addiction and Mental Health (CAMH) is currently seeking two (2) casual Customer Service Representative (CSR) for its Locating Department. As a member of the team you will provide quality support to CAMH clients/patients, visitors and staff, employing a high degree of customer service and timeliness. You will provide: efficient switchboard services utilizing computerized telephone and voice mail service; monitor all hospital emergency communications and alarms to relay emergency codes and dispatch proper teams to appropriate areas; and conduct quality audits of various systems and databases to improve and sustain the integrity of the data. You will support a healthy workplace that embraces diversity, encourages teamwork and complies with all applicable and regulatory requirements. This position will primarily work weekend shifts but there may be opportunities for additional shifts during the week. This position operates out of the 1001 Queen Street Site.

**Job Requirements



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