Automotive Sales

6 months ago

Hamilton, Canada AutoCanada Full time

**Regional Training & Development Specialist**

**Hamilton, ON - Automotive Finance / Sales**

**AutoCanada**, the largest publicly-traded automotive group in Canada, is **NOW HIRING** an experienced Regional Finance Training & Development Specialist to work with our dealerships in the prairies providing expert-level support to strengthen our Finance Departments and Producers operating in the area This is your opportunity to get your foot in the door with an automotive group that believes in home growing our talent, connecting with the communities that we serve, and building a brand that is recognized across North America for our commitment to integrity and customer service. If you share our passion for people, automobiles, and making money then we want to talk to you about a new career with **AutoCanada**

**AutoCanada** believes that taking care of our team members and setting them up for long-term success is what sets us apart from our competitors. **That is why AutoCanada is proud to offer our full-time employees the following benefits to aid in their well-being and performance**:

- Competitive pay plans and a motivated group of AutoCanada employees to work alongside
- Dental and vision insurance
- Prescription insurance that can discount purchases up to 80%
- Paid holiday and flex time for full time AutoCanada employees
- Employee vehicle purchase & service programs
- Employee assistance programs focused on health & wellness
- Company-wide appreciation events and contests throughout the calendar year
- Professional development and the opportunity to grow your career with a North American automotive group operating in Canada and the United States

As a company we are committed to providing our employees with meaningful and challenging work, an engaging and collaborative environment, recognition for performance, and opportunities for growth and advancement.

**Position Summary**:
The **Regional Finance Training & Development Specialist** role is driven by data, collaboration with the individual stores and facilitated by the Director, Training & Development. You will be a key driver in expanding and growing the F&I business by creating, delivering, and supporting through holistic coaching of our F&I Associates, as well as our stores, on best-in-class methods that ultimately result in exceptional customer service and performance. This role works with a greater team of trainers, reporting to the Senior Training & Development Specialist, Ontario. You will be responsible to lead F&I Training initiatives for AutoCanada within your assigned region.

**Responsibilities**:

- Work closely with the Senior Training & Development Specialist to facilitate a formal training plan.
- Analyze each dealership’s performance reports and create a training plan, and schedule, to address identified opportunities for growth or improved performance.
- Deliver training using a variety of methods, including providing training material, training aids and technical documents for in-person, telephonic and web-based training sessions and train-the-trainer workshops.
- Follow-up on performance of action plans with General Managers, General Sales Managers and FSMs as appropriate.
- Teach in a classroom setting, as well as one-on-one or in live customer situations.
- Liaise with other AutoCanada Training and Development Specialists across the country sharing best practices and business insights.
- Liase with Finance Directors within your region including hosting monthly and/or quarterly Finance Director meetings focused on performance, strategy, and train-the-trainer sessions.
- Attend external courses from time to time related to general training techniques (i.e., train-the-trainer) and/or F&I specific training.
- Assist with general inquiries related to F&I at the dealership level.
- Develop a strong working knowledge of Unifi 2.0.
- Travel outside of region may be required approximately once per quarter.

**Your Capabilities and Credentials**
- **Must have **_**a minimum**_**of**_ **2 years’ experience working as a Financial Service Manager & a Sales Manager (GSM experience would be considered a bonus)**:

- Proven F&I averages and penetration rates, as well as consistently above average NPS/CSI scores.
- Exceptional communication and presentation skills.
- Strong organizational, analytical, and project management skills with a keen ability to prioritize.
- Ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate progress).
- Familiar with training, course design, development, and evaluation.
- Strong time management, prioritization, and independent problem-solving skills.
- An understanding of organizational training and development methodologies and adult learning principles including leadership, organizational effectiveness, curriculum / training design, coaching, business culture, change and succession management.
- Experience in training delivery or strong facilitation, pres

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