Unit Clerk, Medicine Outpatient

3 months ago


Burnaby, Canada Fraser Health Full time

Salary range: The salary range for this position is CAD $28.31 - $28.31 / hour Why Fraser Health?:
Join our collegial-spirited team at Burnaby Hospital as we build for the future of health care in Burnaby.

The Burnaby Hospital Redevelopment Project is a multi-phase project that will transform the hospital into a modernized medical and surgical health care campus. Phase one is slated to open in spring 2025 and phase two in 2030.

Highlights of the two-phase redevelopment project include:

- Expanded Emergency Department with additional treatment spaces
- New health care pavilion with 83 beds to support maternity, neonatal intensive care, medicine and mental health patients
- New operating rooms, procedure rooms and recovery spaces
- New acute care tower with 160 beds
- New medical imaging department
- New integrated BC Cancer Centre

Burnaby Hospital plays an essential role to those living in the community by delivering a variety health care services. Services and specialties include emergency medicine, intermediate-level critical care, medical imaging, internal medicine, hospitalist medicine, geriatric medicine, neurology, gastroenterology, palliative, psychiatry, oncology, outpatient clinics, and an extensive surgery program with anesthesia, orthopedics, general surgery, ENT, ophthalmology, obstetrics and gynecology, urology and plastics specialties.

We are currently looking to fill a** Relief Full-Time** opportunity for a **Unit Clerk** to join the **Oncology Clinic **at **Burnaby Hospital. **This position is available until March 2025 or until the Return of Incumbent.

Detailed Overview: Under general supervision, performs a variety of clerical duties related to the operation of an outpatient care area including scheduling and booking appointments and registering patients. Acts as a communication link for the area, transcribing and processing physicians' orders, coordinating with other departments and facilities, arranging patient tests and receiving results, receiving and directing patients and visitors, and assembling and maintaining patient charts. Responsibilities:

- Schedules and books outpatient appointments by receiving appointment requests, making follow up appointments, adjusting appointments in accordance with patient and facility requirements, and assigning to the appropriate time, date and location. Maintains appointment schedules by arranging and confirming patient appointments; prepares appointment slates and distributes slate to designated hospital departments as required.
- Reviews and screens outpatient booking requests, receives patients, obtains/confirms registration information, registers patient in the appropriate system and completes registration documentation.
- Prioritizes, processes, coordinates and transcribes physicians' orders by copying information, completing required forms and/or entering information into the computer and distributing information; arranges patient tests and performs follow up as necessary.
- Acts as a communication link for the assigned area by contacting other facilities and departments, including bed booking to exchange information regarding bed availability to assist admissions, discharges and/or patient transfers; receives patient's tests, and receives visitors, provides information and directs to appropriate area.
- Assembles and maintains patient charts according to established procedures; transcribes patient data into applicable health record system; attaches patient documents such as lab and/or special examination reports to chart; dismantles and forwards discharged patient records to Health Records.
- Answers telephones, transfers calls, takes messages, answers routine inquiries or referring as appropriate; opens and distributes mail as required.
- Performs related clerical duties such as data entry, filing, compiling, preparing and maintaining statistics including related reports, delivering and picking up items, maintaining and ordering stationary and supplies through stores, and arranging for and tracking equipment repairs as required.
- Maintains timekeeping records for regular and casual staff and submits/enters to payroll system as required. Receives and processes requests such as vacation, leaves of absence and terminations by preparing necessary documentation and forwarding to the Manager, Clinical Services or designate for approval.
- Accepts calls from nursing staff regarding illnesses and/or absence from work and communicates information received to nursing unit and appropriate person; calls in relief nursing staff according to pre-determined guidelines and refers problems to the Manager, Clinical Services or designate.
- Maintains records on relief staff such as names, address, contact phone number, availability for work, suitable work area and hours worked.
- Performs other related duties as required.

Qualifications**:Education and Experience**

Grade 12, medical terminology and graduation of a recognized Nursing Unit Clerk progra



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