Guest Service Representative

2 weeks ago

Halifax, Canada Halifax Shopping Centre - Primaris REIT Full time

**Guest Services Representatives x4**

Primaris REIT is currently hiring four dedicated and enthusiastic Guest Services Representatives to join our team at our Halifax Shopping Centre in Halifax, NS. If you have a genuine passion for delivering exceptional customer service and thrive in a dynamic, fast-paced environment, this exciting opportunity is perfect for you

**Please note this is a temporary contract with an anticipated end date of December 31st 2024. This position requires flexible availability including Saturdays, Sundays & evenings.**

As the Guest Services Representative, you will serve as the primary point of contact for customers and tenants and assist with various property programs and support. Your friendly demeanor, in-depth knowledge of the property, and willingness to go the extra mile will contribute to the success of our team. Duties and responsibilities include:

- Providing exceptional support to customers and tenants
- Assist in the facilitation of the property gift card program
- Assist in the administration of the lost and found program
- Providing directions to shoppers
- Registering customers for the “Parenting Room” (where applicable)
- Maintaining employee manuals
- Coordinating rentals
- Administering vending machine refunds
- Restocking and organizing information brochures
- Other duties as assigned

**Requirements**:

- Completed or are working towards a Secondary School diploma or equivalent
- 1+ years of customer service experience
- Microsoft Office experience is considered an asset
- First Aid, CPR, and AED certifications are considered an asset
- Knowledge or willingness to learn Health & Safety procedures

Join us and play a vital role in providing outstanding experiences to our valued customers and tenants. We are seeking individuals with a positive attitude, excellent communication skills, and a strong commitment to ensuring customer satisfaction.

**How to Apply**:
If you are ready to embark on a rewarding career in the exciting world of real estate, we would love to hear from you

Join our team as a Guest Services Representative and contribute to creating a positive and welcoming shopping experience.

Primaris REIT is Canada's leading enclosed shopping centre-focused real estate investment trust. We own and operate a portfolio of 11.6 million square feet of dominant enclosed shopping centres valued at approximately $3.2 billion at Primaris' share. Our vision is to champion and elevate retail for Canadians by creating an exceptional experience for our customers while maintaining a strong presence in the industry.

**Job Type**: Seasonal

**Benefits**:

- On-site parking

Schedule:

- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed

Work Location: In person

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