Patient Care Manager Ii

2 months ago

Toronto, Canada Sunnybrook Health Sciences Centre Full time

We currently have a **Regular Full Time** opportunity for a** Patient Care Manager II** **in **Nursing and Observer Resource Teams, and Central Staffing Office** Department** **at our **Bayview** campus.

**Hours of Work**:Monday to Friday; flexibility required

**Summary of Duties**

Reporting to the Operations Director, the Patient Care Manager II (PCM) of the Nursing and Observer Resource Teams and Central Scheduling Office is responsible for managing in a complex and dynamic clinical environment with a diverse group of stakeholders, including patient care managers, professional practice leaders and scheduling professionals. The PCM operationalizes the organizational vision, values, and objectives for a workforce strategy that includes building high performing resource teams and scheduling optimization. The PCM is accountable for the planning and administration of operations and system-wide programs directly impacting patient care of varying scope and complexity, management of resources and engagement of key stakeholders to ensure operational/program activities are executed based on plans and standards, and within specified timelines and budgets.

The PCM develops a vision and strategy for the Nursing and Observer Resource Teams (325 staff) and Central Scheduling office (20 staff who schedule for 15 acute/critical care units, and across multiple sites), and provides oversight of PCM I and Supervisors. This includes:

- Recruitment and orientation processes that align with workforce needs.
- Building high performing teams and creating healthy work environments by designing, implementing, and evaluating team processes and support systems.
- Building strong stakeholder relationships with other leaders (PCMs, APNs, HR).
- Championing the vision of optimized schedules, proactive staffing practices, workforce planning and aligning scheduling technologies and processes.
- Designing scheduling and assignment processes, based on workload, scope of practice and skill mix to meet staffing needs across the hospital.
- Designing Master Schedules in accordance with best practice scheduling principles that address the needs of both staff and the hospital. - Leveraging digital/technological solutions to support efficient workflows.
- Labor relations; effective attendance management and performance management processes.
- Effective communication mechanisms, working relationships and teamwork.
- Planning, implementing and evaluating allocation of resources; monitor budgets and variances.
- Developing key performance indicators; analyze, trend and report on activity.
- Building a strong, cohesive leadership team.
- Aligning work with overall organization scheduling optimization and workforce strategy

**Qualifications**
- Minimum of 5 years progressive management experience in healthcare and/or scheduling
- environment;
- Master’s degree in a related field completed or in progress;
- Current certificate of competence from Professional College preferred;
- Proficiency in working with informatics, and leveraging scheduling software and other innovative
- technologies;
- Highly skilled at anticipating and analyzing risks and issues, exploring alternatives and proposing
- solutions through briefing notes, proposals, and reports;
- Proven organizational, interpersonal, and communication skills;
- Demonstrated success in achieving goals through collaboration with stakeholders in a team
- environment;
- Proven ability in working with diverse staff whose skill sets span the continuum of experience from
- novice to expert;
- Demonstrated success in establishing, leading and sustaining positive change and innovation
- Proven leadership, coaching, team building, conflict resolution and decision-making skills
- Ability to work effectively and demonstrate composure under pressure and to meet multiple and
- competing deadlines
- Has knowledge of applicable legislation affecting human resources (i.e. Collective Agreements,
- Human Rights, Employment Standards, Occupational Health & Safety Act)

Human Resources
Sunnybrook Health Sciences Centre

Sunnybrook Health Sciences Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.

Sunnybrook Health Sciences Centre is strongly committed to inclusion and diversity within its community and welcomes all applicants including but not limited to: visible minorities, all religions and ethnicities, persons with disabilities, LGBTQ persons, and all others who may contribute to the further diversification of ideas.

Please be advised that in order to be eligible for employment at Sunnybrook, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or on

  • Patient Care Manager Ii

    2 months ago

    Toronto, Canada Sunnybrook Health Sciences Centre Full time

    We currently have a** Regular Full-Time **opportunity for a **Patient Care Manager II **in the **Operating Room and Related Services: Post Anesthesia Care Unit, Same Day Surgery, High Intensity Surgical Short Stay, Pre-Anesthesia Clinic, and Surgical Short Stay Unit** at our **Bayview** campus. **Hours of Work: Weekdays: Days, 8 hrs; some flexibility...

  • Patient Care Manager Ii

    2 months ago

    Toronto, Canada Sunnybrook Health Sciences Centre Full time

    We currently have a** Regular Full-time **opportunity for a **Patient Care Manager II **in the **Veteran’s Program - LGSE & LGSW **at our **Bayview **Campus. **Hours of Work**: Weekdays: Days; 8 hrs; As per schedule Flexibility required **Summary of Duties** The Patient Care Manager is responsible for the overall management of the patient care unit and...

  • Patient Care Manager Ii

    2 months ago

    Toronto, Canada Sunnybrook Health Sciences Centre Full time

    We currently have a **Regular Full-time **opportunity for a **Patient Care Manager II **in the **B4 NVU** at our **Bayview **Campus. **Hours of Work: Monday to Friday; flexibility required **Summary of Duties** The Neurovascular Unit (NVU) is a 27 bed unit which will include specialized stroke ward beds and level 1 & 2 ICU beds. The Patient Care Manager...

  • Patient Care Manager Ii

    1 month ago

    Toronto, Canada Sunnybrook Health Sciences Centre Full time

    We currently have a **Regular Full-time **opportunity for a **Patient Care Manager II **in the **B4 NVU** at our **Bayview **Campus. **Hours of Work: Monday to Friday; flexibility required **Summary of Duties** The Neurovascular Unit (NVU) is a 27 bed unit which will include specialized stroke ward beds and level 1 & 2 ICU beds. The Patient Care Manager...

  • Patient Care Manager Ii

    1 week ago

    Toronto, Canada Sunnybrook Health Sciences Centre Full time

    We currently have a **Regular Full-time **opportunity for a **Patient Care Manager II **in the **B4 NVU** at our **Bayview **Campus. **Hours of Work: Monday to Friday; flexibility required **Summary of Duties** The Neurovascular Unit (NVU) is a 27 bed unit which will include specialized stroke ward beds and level 1 & 2 ICU beds. The Patient Care Manager...

  • Patient Care Manager Ii

    1 week ago

    Toronto, Canada Sunnybrook Health Sciences Centre Full time

    We currently have a **Regular Full-time **opportunity for a **Patient Care Manager II **in the **B4 NVU** at our **Bayview **Campus. **Hours of Work: Monday to Friday; flexibility required **Summary of Duties** The Neurovascular Unit (NVU) is a 27 bed unit which will include specialized stroke ward beds and level 1 & 2 ICU beds. The Patient Care Manager...

  • Patient Care Manager

    1 week ago

    Toronto, Canada Salvation Army Toronto Grace Health Care Centre Full time

    **TORONTO GRACE HEALTH CENTRE**:CAREER OPPORTUNITY** **Patient Care Manager, Permanent Full-Time** **Complex Continuing Care Unit** The Toronto Grace Health Centre (TGHC) provides, specialized care to those individuals who require Complex Continuing Care, Post-Acute Care Rehabilitation, Transitional care, and Palliative Care services. The care and...

  • Patient Care Manager

    2 months ago

    Toronto, Canada Salvation Army Toronto Grace Health Care Centre Full time

    **TORONTO GRACE HEALTH CENTRE** **Join our Team!** **We are actively recruiting for a Patient Care Manager** **Permanent Full-Time** The Toronto Grace Health Centre (TGHC) provides, specialized care to those individuals who require Complex Continuing Care, Post-Acute Care Rehabilitation, Transitional care, and Palliative Care services. The care and...

  • Patient Care Manager

    2 weeks ago

    Toronto, Canada Salvation Army Toronto Grace Health Care Centre Full time

    **TORONTO GRACE HEALTH CENTRE** **Join our Team!** **We are actively recruiting for a Patient Care Manager** **Permanent Full-Time** The Toronto Grace Health Centre (TGHC) provides, specialized care to those individuals who require Complex Continuing Care, Post-Acute Care Rehabilitation, Transitional care, and Palliative Care services. The care and...

  • Patient Care Coordinator

    4 weeks ago

    Toronto, Canada University Health Network Full time

    Contract - Department: Other (Not Listed) **Company Description**: - The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research,...

  • Patient Care Technician

    2 months ago

    Toronto, Canada Men's Care Clinic Full time

    **Job description** Men’s Health Clinics is the first clinic of its kind, enhancing male confidence through a series of laser hair restoration, shockwave technology and injectables treatments in a discreet and welcoming environment, with a high focus on treatment of Erectile Dysfunction. Part of a rapidly expanding brand of clinics across Ontario, we are...

  • Patient Care Coordinator

    1 month ago

    Toronto, Canada Salvation Army Toronto Grace Health Care Centre Full time

    **TORONTO GRACE HEALTH CENTRE** **Join our Team!** **We are actively recruiting for** **Patient Care Coordinator** **Full Time** **Harbour Lights** The Salvation Army Toronto Grace Health Centre (TGHC) is a mission of The Salvation Army that provides specialized and integrated care and services to individuals with multifaceted chronic or persistent...

  • Patient Care Coordinator

    1 week ago

    Toronto, Canada Salvation Army Toronto Grace Health Care Centre Full time

    **TORONTO GRACE HEALTH CENTRE** **Join our Team!** **We are actively recruiting for** **Patient Care Coordinator** **Full Time** **Harbour Lights** The Salvation Army Toronto Grace Health Centre (TGHC) is a mission of The Salvation Army that provides specialized and integrated care and services to individuals with multifaceted chronic or persistent...

  • Patient Care Coordinator

    4 weeks ago

    Toronto, Canada University Health Network Full time

    Company Description The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the...

  • Patient Care Coordinator

    4 weeks ago

    Toronto, Canada University Health Network Full time

    Company Description The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the...

  • Patient Care Coordinator

    3 weeks ago

    Toronto, Canada University Health Network Full time

    Company Description The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the...

  • Patient Care Coordinator

    2 weeks ago

    Toronto, Canada University Health Network Full time

    Company Description The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the...

  • Patient Care Coordinator

    4 weeks ago

    Toronto, Ontario, Canada University Health Network Full time

    Company DescriptionThe University Health Network, where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of...

  • Patient Care Coordinator

    3 weeks ago

    Toronto, Ontario, Canada University Health Network Full time

    Company DescriptionThe University Health Network, where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of...

  • Patient Care Coordinator

    2 weeks ago

    Toronto, Ontario, Canada University Health Network Full time

    Company DescriptionThe University Health Network, where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of...