Hotel Night Auditor
2 weeks ago
The Holiday Inn Express and Staybridge Suites is actively recruiting for night audit; who will help to create unique, fun and memorable experiences for those travelling to the area and who are calling us "home".
Some Guest Service Agent shifts may also be available
RESPONSIBILITIES
- Answers internal or external phone calls in a pleasant and professional manner.
- Processes check-in and check-out of all guests for the hotel and accurately maintains guest accounts.
- Responsible to complete the daily checklist based on the shift AM / PM
- Knowledgeable of promotions being offered by Holiday Inn Express/Staybridge Suites as well as the Rewards program, IHG Rewards.
- Maintains record of Service Recovery (Guest Requests), ensuring communication to respective departments and follow up with guests
- Ability to actively promote the services offered by the company, as well as those in the local area.
- Adheres to all hotel policies regarding security, safety procedures, walk-in check-in, and guest confidentiality.
- Ensures that any relevant guest or group information is passed on to the next shift.
- Maintains the appropriate personal appearance and hygiene when on duty, including proper uniform.
- Work over-night (11pm to 7am)
SKILLS/KNOWLEDGE/EXPERIENCE
- Must have a minimum of 3 months hotel front desk experience;
- Opera PMS or other PMS experience preferred;
- Friendly and courteous disposition;
- Excellent interpersonal, organizational and communication skills;
- Proficient with computerized systems, knowledge of Opera an asset;
- Must be able to reliably work a variety of shifts
**Job Types**: Part-time, Permanent
**Salary**: From $18.50 per hour
Expected hours: No less than 16 per week
**Benefits**:
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
**Experience**:
- Hotel: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
-
Night Auditor
1 day ago
Niagara Falls, Canada The Oakes Hotel Overlooking the Falls Full time**The Oakes Hotel Overlooking the Falls is seeking passionate, and enthusiast individual who is looking to make a career in the hospitality industry.** **Experience, Skills and Requirements**: - Ability to work as a member of a team in a fast-paced environment. - Ability to follow instructions from supervisors. - Must be available to work a variety of...
-
Night Auditor
5 days ago
Niagara Falls, Canada Travelodge Lundy's Lane Full timeOur team at the Travelodge Lundy's Lane is currently seeking a Night Auditor to join our team. Reporting to the Front Office Manager, responsibilities and essential job functions include, but are not limited to the following: - Welcome and acknowledge each and every guest with a smile, eye contact and a friendly verbal greeting. - Serves as a night shift...
-
Night Auditor
3 days ago
Niagara Falls, Canada Ramada Niagara FallsFallsview Full timeOur team at the Ramada Niagara Falls/Fallsview is currently seeking a Night Auditor to join our team. Reporting to the Front Office Manager, responsibilities and essential job functions include, but are not limited to the following: - Welcome and acknowledge each and every guest with a smile, eye contact and a friendly verbal greeting. - Serves as a night...
-
Lodge Night Auditor
3 days ago
Smoky Lake, Canada Métis Crossing Full time**Night Auditor** **Location**: Métis Crossing, Smoky Lake, AB **Position Status**: Full Time, Permanent **The Opportunity** Métis Crossing is Alberta’s first major Métis destination where we share and celebrate the Métis culture with all people! With its unique design that combines both traditional and contemporary Métis craftmanship, The Lodge...
-
Lodge Night Auditor
3 weeks ago
Smoky Lake, Canada Métis Crossing Full time**Night Auditor** **Location**: Métis Crossing, Smoky Lake, AB **Position Status**: Full Time, Permanent **The Opportunity** Métis Crossing is Alberta’s first major Métis destination where we share and celebrate the Métis culture with all people! With its unique design that combines both traditional and contemporary Métis craftmanship, The Lodge...
-
Hotel Night Auditor
1 day ago
Niagara Falls, Canada Comfort Hotel Niagara Falls Full timeGreet guests upon arrival, check them in and provide them with any information they need to enjoy their stay - Audit and balance reports from the day shifts - Schedule guest wake-up calls and reservations for the following day - Verify that all EOD work has been performed by other departments - Respond to guest inquiries, concerns and complaints as needed -...
-
Night Auditor
Found in: Jooble CA O C2 - 2 weeks ago
Toronto, ON, Canada Drake Art Full timeCelebrating its 20th anniversary this year, The Drake is a growing Canadian hospitality brand focused on lifestyle hotels, food + drink and special events. We’re more than a place to sleep, eat + drink; we believe culture and community matter and are committed to an exceptional hospitality experience delivered in our signature style; one that is genuine,...
-
night auditor
Found in: Talent CA 2 C2 - 2 weeks ago
Slave Lake, Canada Slave Lake Accommodations LTD Full timeEducation: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearWork settingHotel, motel, resortRemote locationTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points...
-
night auditor
Found in: Talent CA 2 C2 - 3 days ago
Slave Lake, Canada Slave Lake Accommodations LTD Full timeEducation: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearWork settingHotel, motel, resortRemote locationTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points...
-
night auditor
Found in: Talent CA 2 C2 - 2 weeks ago
Slave Lake, Canada Slave Lake Accommodations LTD Full timeEducation: Expérience: EducationSecondary (high) school graduation certificateWork settingHotel, motel, resortRemote locationTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in...
-
night auditor
Found in: Talent CA 2 C2 - 3 weeks ago
Slave Lake, Canada Holiday Inn Express & Suites Slave Lake Full timeEducation: No degree, certificate or diplomaExperience: Will trainWork settingHotel, motel, resortTasksRegister arriving guests and assign roomsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaInvestigate and resolve complaints and claimsProcess guests' departures, calculate charges and...
-
night auditor
Found in: Talent CA 2 C2 - 4 days ago
Slave Lake, Canada Slave Lake Accommodations LTD Full timeEducation: Expérience: EducationSecondary (high) school graduation certificateWork settingHotel, motel, resortRemote locationTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in...
-
night auditor
Found in: Talent CA 2 C2 - 21 hours ago
Slave Lake, Canada Holiday Inn Express & Suites Slave Lake Full timeEducation: No degree, certificate or diplomaExperience: Will trainWork settingHotel, motel, resortTasksRegister arriving guests and assign roomsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaProcess guests' departures, calculate charges and receive paymentsBalance cash and complete balance...
-
Night Auditor/front Desk Agent
4 days ago
Niagara Falls, Canada Falls Hotel and Inn Full timeJob Summary: We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and provide exceptional customer service. Your role will involve assisting guests with check-in and check-out procedures, answering inquiries, and ensuring a positive experience for all...
-
night auditor
Found in: Talent CA 2 C2 - 2 weeks ago
Slave Lake, Canada Holiday Inn Express & Suites Slave Lake Full timeEducation: Expérience: EducationNo degree, certificate or diplomaWork settingHotel, motel, resortTasksRegister arriving guests and assign roomsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaInvestigate and resolve complaints and claimsProcess guests' departures, calculate charges and...
-
Night Auditor
2 weeks ago
Niagara Falls, Canada Buffalo Lodging Associates Full timePosition Information: Location: Radisson Hotel & Suites Niagara Falls 6733 Fallsview Blvd, Niagara Falls, ON L2G 3W7, Canada - +1 905-356-1944 Responsible for providing superior service to all guests in accordance with the rules regulations, policies and procedures set forth by the company and brand. Computes, records and verifies accuracy of numerical data...
-
Night Auditor
6 days ago
Niagara Falls, Canada Canadian Niagara Hotels Full timeNiagara Falls-based _**Canadian Niagara Hotels Group of Companies**_ is one of Canada’s largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across its various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and...
-
Night Clerk Supervisor
5 days ago
Niagara Falls, Canada Embassy Suites Hotel Full timeEducation: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years - or equivalent experience **Work setting**: - Hotel, motel, resort **Tasks**: - Assist clients/guests with special needs - Co-ordinate, assign and review work - Ensure smooth operation of computer systems, equipment and machinery, and arrange for...
-
night clerk supervisor
Found in: Talent CA 2 C2 - 2 weeks ago
Niagara Falls, Canada Embassy Suites Hotel Full timeEducation: Expérience: EducationSecondary (high) school graduation certificate or equivalent experienceWork settingHotel, motel, resortTasksAssist clients/guests with special needsCo-ordinate, assign and review workEstablish work schedules and procedures and co-ordinate activities with other work units or departmentsHire and train staff in job duties,...
-
Hotel Security Guard
3 days ago
Niagara Falls, Canada Best Western Plus Cairn Croft Hotel Full timeApplicants are required to have the following education and skills: - Security License - SMART Serve - CPR Certified - Customer Service Mindset - Ability to defuse situations without using force - Previous experience in hotel security or a related field is preferred. **Security Oversight**: Conduct regular patrols to ensure the safety and security of...