Client Support Representative

2 weeks ago


Ottawa, Canada POWER PERSONEN-OBJEKT-WERKSCHUTZ Full time

**RESPONSIBILITIES**
- Operate as the point of contact for any and all matters specific to our clients
- Build and maintain strong, long-lasting client relationships
- Develop a trusted advisor relationship with the client
- Ensure the timely and successful delivery of our solutions according to client needs and objectives
- Communicate clearly the progress of initiatives and escalations to internal and external stakeholders
- Manage client engagement to provide 3-hour response time and same day issue resolution.
- Responsible for client happiness and making sure the customer gets what they need from RSL
- Work with Sales, IT, Operations and freight coordinators.
- Other duties as assigned.

**EXPERIENCE AND SKILLS REQUIRED**
- Excellent interpersonal, analytical, written and oral communication skills.
- The ability to work well in a dynamic, fast-changing environment that requires a high degree of multi-tasking with mínimal supervision.
- Demonstrable record of understanding and meeting customer expectations
- Can do, positive demeanor

**Job Types**: Full-time, Part-time

**Salary**: $19.00-$31.28 per hour

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay
- Tips

Work Location: On the road



  • Ottawa, Canada Aspire Software Full time

    **Client Support Representative - Level 1 - Remote - North America** **We are hiring at InnQuest Software for a Client Support Representative - Level - 1 to join our growing team in North America!** InnQuest Software is a leading solutions provider for the hospitality industry with offices in the United States, Australia, Canada and the UK. Our technology...


  • Ottawa, Canada The Co-operators Full time

    **Summary**: The Client Support role provides clerical and administrative support to the agency including greeting clients, accepting payments, and answering and placing phone calls. Use existing systems to complete daily work activities as required and provide support to agency staff within the office environment. **Roles and responsibilities**: - Greet...


  • Ottawa, Canada Lucent Marketing Group Full time

    Are you experienced in the Customer Support and Sales field and looking to utilize your customer-centric approach to business development? Lucent Marketing Group is one of the Ottawa regions leading firms in Customer Support, Sales, and Business Development. We are dedicated to providing our clients with the utmost care and have a history of delivering...


  • Ottawa, Canada Storm Internet Services Full time

    Storm has an opening for a Part-Time Residential Client Service Representative (CSR) who is available to work a variety of shifts based out of Storm's Ottawa, Chesterville, or Perth offices. A hybrid work model is currently in effect. You will be supporting Storm’s residential clients in a call centre environment. **Job Type**: Part-time **Salary**:...


  • Ottawa, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Ottawa, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Ottawa, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Ottawa, Canada Hewlett Packard Enterprise Full time

    Field Technical Support Representative Our new innovative IT services organization is HPE Pointnext. We have the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Sounds like you? Then we have the right opportunity — we are looking for a Field Technical Support Rep to join us! **_ How You'll Make...


  • Ottawa, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Ottawa, Canada Solink Full time

    **TECHNICAL SUPPORT REPRESENTATIVE** A job at Solink means working with an amazing team and tackling one of the biggest data problems out there. We are venture-backed and focus on continuous execution to delight our customers. We have a creative and collaborative work environment, and all of our employees have meaningful equity in the company. **_ A bit...


  • Ottawa, Canada Multiview Corporation Full time

    **Client Support Resource Specialist, Materials Management (Remote within Canada)** Reporting to the Senior Manager of Client Support, the** Client Support** **Resource Specialist, Materials Management** will be responsible for providing front-line support to clients on escalated technical issues and queries on Multiview Financial software. The...


  • Ottawa, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Ottawa, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Ottawa, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Ottawa, Canada CMHC Full time

    **Job Requisition ID**: 9985 **Position Status**: Temporary Full Time **Position Type**:Hybrid **Office Location**:Ottawa (ON) **Travel Requirement**: Frequent **Language Designation**: Bilingual **Language Skill Levels (Read/Write/Speak)**: BBC **Salary**: Our salaries generally range from $ 68974.7 to $ 86218.38 and are based on qualifications and...


  • Ottawa, Canada Ottawa West Community Support Full time

    **Job Summary**: The Aging in Place (AIP) Program works to provide enhanced access to a broad range of community services for frail/at risk seniors living in Ottawa Community Housing. The Community Support Outreach Coordinator will share the vision of Ottawa West Community Support and support its mission. As a staff member of OWCS, the Community Support...


  • Ottawa, Canada The Ottawa Hospital Full time

    **About The Ottawa Hospital**: - Inspired by research and driven by compassion!The Ottawa Hospital (TOH) is one of Canada’s largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.- From the compassion of our people to the relentless...


  • Ottawa, Canada The Ottawa Hospital Full time

    **About The Ottawa Hospital**: - Inspired by research and driven by compassion!The Ottawa Hospital (TOH) is one of Canada’s largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.- From the compassion of our people to the relentless...


  • Ottawa, Canada The Ottawa Hospital Full time

    **About The Ottawa Hospital**: - Inspired by research and driven by compassion!The Ottawa Hospital (TOH) is one of Canada’s largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.- From the compassion of our people to the relentless...


  • Ottawa, Canada The Ottawa Hospital Full time

    About The Ottawa Hospital- Inspired by research and driven by compassion!The Ottawa Hospital (TOH) is one of Canada’s largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.- From the compassion of our people to the relentless pursuit...