Service Manager

2 weeks ago


Westmount, Canada KINKA FAMILY Full time

**À propos de KINTON RAMEN**

Fondé en mai 2012, KINTON RAMEN a été l'un des premiers restaurants de ramen japonais de Toronto. Dirigé par le chef exécutif Aki Urata et son équipe de chefs de ramen professionnels, KINTON RAMEN s'efforce d'offrir à ses clients une expérience culinaire extraordinaire à chaque fois. En utilisant les ingrédients les plus frais pour faire des nouilles et des bouillons de la meilleure qualité, KINTON RAMEN invite les clients à goûter leurs bols de ramen exceptionnels jusqu'à la dernière goutte.

Nous sommes présentement à la recherche d'un superviseur

**EMPLACEMENT**
- 4090 Sainte-Catherine O, Westmount, QC H3Z 1P2_

**POSITION**

Temps plein

**SALAIRE**

À partir de 22$ de l'heure (+Tips)

**RESPONSABILITES**
- Accueillir tous les invités et présenter les menus
- Prendre les commandes et les rentrer dans le POS
- Faire des recommandations et répondre à toutes les demandes de renseignements connexes
- Préparer les tables du restaurant avec une attention particulière à l'hygiène et à l'ordre
- Prendre les commandes des clients et les placer dans le restaurant
- Servir les aliments et les boissons commandés en temps
- Préparer les factures, traiter les transactions et les paiements des invités si nécessaire
- S’assurer de l’excellent niveau de service
- Répondre aux plaintes des clients en rapport avec la nourriture ou le service. Rapporter ensuite aux gérants
- Collaborer avec la cuisine
- Faire l’inventaire, respecter les niveaux de fournitures nécessaires
- Surveiller, superviser et former les nouveaux employés
- Respecter et appliquer toutes les normes et politiques de santé, de sécurité alimentaire et d'hygiène
- D'autres tâches peuvent être attribuées

**CONDITIONS**

**Experience**
- Minimum d’un an de service à la clientèle requis
- Experience de superviseur est un atout

**Compétences et qualifications**
- Solides compétences en communication en français; Le japonais et l’anglais sont considérés comme un atout
- Attitude positive et excellente approche orientée client
- Énergique - capacité à travailler dans un environnement au rythme rapide
- Esprit d'équipe - contribuer à une expérience client positive si nécessaire
- **Doit pouvoir travailler au Canada légalement sans sponsoring nécessaire**

**AVANTAGES**

En plus de travailler pour le meilleur restaurant de Ramen Japonais au Canada :

- **Prestations Prolongées** - Médicale, Oculaires et Dentaires (Applicable après avoir compléter la période de probation)
- Horaires de travail flexibles disponibles
- Rabais pour le personnel dans tous les restaurants du groupe Kinka Family à Toronto, Montréal et Tokyo **(KINKA IZAKAYA, KINTON RAMEN, JaBistro, NEO COFFEE BAR, KINKA SUSHI BAR IZAKAYA)**:

- Repas du personnel
- Programme de parrainage

**EXIGENCES PHYSIQUES**

Les exigences physiques sont représentatives de celles nécessaires à l’employé afin d’effectuer avec succès les responsabilités de cette position. Cette position requière de se tenir debout jusqu’à 8h par quart de travail, de marcher, de se baisser, de s’agenouiller, de monter. Les exigences de vision sont vision de près, distinction des couleurs, vision périphérique, vision en profondeur et capacité à faire la mise au point. Cette position requière également de porter des items allant jusqu’à 25 livres du sol à la taille, de la taille aux épaules et des épaules au-dessus de la tête. Se tourner et attraper des choses en hauteur sont aussi indispensables.

**DIVERSITE**

**ACCOMODATION**

**Job Types**: Full-time, Permanent

**Salary**: From $22.00 per hour

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- Paid time off
- Store discount
- Vision care

Schedule:

- Day shift
- Evening shift
- Holidays
- Weekends as needed

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Westmount, QC H3Z 1P2: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Restaurant: 2 years (preferred)

Work Location: In person



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