Bilingual Customer Service Tier 3 Agent
7 months ago
Overview:
**Bilingual Customer Service
- Tier 3 Agent**
**About Us**
Teleperformance is a worldwide leader in customer experience management and contact center business process outsourcing. Our company employs around 300.000 people working in over 265 dialects and languages, in 80 countries, operating across all business sectors and all continents on behalf of major international companies. Teleperformance Canada, with more than 1200+ employees, part of the fortune 25 and certified with Great Place to Work, is looking for a group of highly-skilled professionals.
**Our Work Culture**
At Teleperformance, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.
- Autonomous - We encourage and trust your decision making skills.
- Progressive work environment
- If you have skills to prove we have all ladders for you to grow
- Innovative - All ideas matters
- Inclusive - Everyone is Included and everyone wins
- We work hard and party even harder.
**Benefits & Perks**
- Established career path supported by self assessments, virtual training, guided curriculums that allow for vertical and horizontal growth through our multiple lines of business.
- Robust career path with a full development plan Opportunity to grow in organization
- Paid training
- Continuous learning through progressive training that is specific to your tenure and skills.
- Competitive salary with incentive program
- Positive and supportive environment
- Weekly Friday Night Drinks / Social,Trivia Nights,Games evenings and Movie Outings.
- Medical and Dental benefits,Employee Family Assistance Programs, Rewards & Recognitions programs.
ENG2
Qualifications:
- Bilingual in English and French both written and spoken
- 1 year experience in call center/customer service
- Strong communication skills
- Able to think quickly under pressure while making proper decisions. (critical thinking)
- Quick learner and easily adaptable.
- HYBRID - work will mostly be done from home.
**Responsibilities**:
- Working Specific Queues
- Updating and maintaining process documents and policies.
- Respond to client's questions or queries in a timely manner.
- Help the entire team with the floor support.
- Assist in providing additional troubleshooting steps.
- Eliciting and co-ordinating with all the NAM service centers for defective machines.
- Manage and handle safety issues of the products and co-ordinate with the safety team on a daily basis.
- Support Supervisors and managers providing expertise in the efficient administration of deliverables.
-
Bilingual Customer Service Tier 3 Agent
7 months ago
Toronto, Canada Teleperformance Full timeOverview: **Bilingual Customer Service - Tier 3 Agent** **About Us** Teleperformance is a worldwide leader in customer experience management and contact center business process outsourcing. Our company employs around 300.000 people working in over 265 dialects and languages, in 80 countries, operating across all business sectors and all continents on...
-
Career Opportunities in Bilingual Finance
3 days ago
Toronto, Ontario, Canada Bilingual Source Full timeBilingual Finance Career OpportunitiesWe are seeking a bilingual professional to kickstart their career in the financial sector with top-tier companies specializing in mortgage, investments, and insurance.Industry Innovation and GrowthWork with financial leaders embracing digital transformation and modern financial solutions. Our clients value diversity and...
-
Customer Service Agent-bilingual Punjabi
4 days ago
Toronto, Canada Unicity International Inc Full timeUnicity is a multi-level marketing company doing business globally in more than fifty countries. We provide world-class health and wellness products and a leading business platform that together _Make Life Better_ for people worldwide. We are looking for a **Bilingual Punjabi Customer Service Agent** to provide top level service to our...
-
Tier 2 Technical Customer Support Specialist
4 months ago
Toronto, Canada Rewind Software Full time**Company Description** Rewind is a service that protects the critical data that powers businesses of all sizes. Our focus is on backing up data that lives in the cloud - in apps like Jira, GitHub, Confluence and Shopify. We are backed by Insight Partners, Inovia, Bessemer and Atlassian Ventures and are proud to be recognized as one of Canada's 50 fastest...
-
Tier 2 Customer Experience Representative
4 months ago
Toronto, Canada Roadpost Full time**_About ZOLEO:_** A joint venture between two leaders in the mobile satellite sector, Roadpost Inc. of Toronto, Canada and Beam Communications of Melbourne, Australia, ZOLEO has been met with rapid success from it’s launch in 2020, winning multiple innovation awards and growing its subscriber base quickly. Together we’re committed to offering...
-
Toronto, Ontario, Canada Bilingual Source Full timeLaunch Your Finance CareerIn 2025, Bilingual Roles Await in Mortgage, Investments, and InsuranceYou're a bilingual professional fluent in French and English, eager to start your career in the financial sector with top-tier companies specializing in mortgage, investments, and insurance. Exciting opportunities await you at Bilingual Source.We offer:•...
-
Bilingual Customer Service Agent
2 weeks ago
Toronto, Canada Dye & Durham Corporation Full timeDepartment: Customer Operations Location: Toronto DescriptionWe are seeking a detail-oriented, driven individual to join our Financial Solutions team. As a Bilingual (French/English) Customer Service Agent, you will have the ability to use your communications expertise and take initiative in providing support for our Financial Solutions software products.You...
-
Bilingual Customer Service Agent I
4 days ago
Toronto, Canada Beneva Full timeJob Posting Title: Bilingual Customer Service Agent I **Location**: Toronto Additional Locations: Status: Temporary (Fixed Term) **Job Description**: Are you a bilingual goal oriented individual seeking to thrive in the insurance industry ? Do you have a passion for continuous leaning and delivering outstanding customer service ? Beneva Insurance is...
-
International Head of Complaints and Tier 3
7 months ago
Toronto, Canada Intuit Full time**Overview**: Join the Intuit Customer Success team as a Group Manager of Tier 3 Support and Complaints across International markets. As a leader on this team, you will be central to delivering a stellar experience for our customers and our rapidly expanding network of both in-house and outsourced support experts. You’ll be pivotal in delivering the...
-
Customer Service Agent-bilingual Korean
3 days ago
Toronto, Canada Unicity International Inc Full timeUnicity is a multi-level marketing company doing business globally in more than fifty countries. We provide world-class health and wellness products and a leading business platform that together _Make Life Better_ for people worldwide. Benefits and perks: - Medical, Dental, Vision begin within a month - 11 paid holidays - Vacation - 401k matching -...
-
Coordonnateur(Trice) Clinique Bilingue
7 months ago
Toronto, Canada Lifemark Health Group Full time**Rôle**: Coordonnateur(trice) clinique (Tiers payeur) ** Type**: Permanent à temps plein **Localisation**: À distance **Date de début**: Immédiat Le Groupe Santé Lifemark est à la recherche d'un(e) professionnel(le) de la santé pour occuper le poste de Coordonnateur(trice) des services cliniques, chargé(e) d'être le principal représentant de...
-
Bilingual Customer Service Agent(S)
3 weeks ago
Toronto, Canada IFDS Group Full timeBilingual Customer Service Agent(s) - English/French Non-Permanent 30 Adelaide Str, East Toronto, Ontario, M5C 3G9 Canada **Bilingual Customer Service Agents** - 12 Months Contract Position - We offer a hybrid working environment for employees from the Greater Toronto Area **Who we are** With its global headquarters in Toronto, Canada, International...
-
Toronto, Ontario, Canada Bilingual Source Full timeAre you a skilled sales professional with a passion for building relationships and driving growth? Bilingual Source is seeking an experienced Bilingual Sales Territory Manager to join our team. In this role, you will be responsible for managing sales activities for specific assigned territories across Canada.The ideal candidate will have a strong background...
-
Customer Relations Agent--bilingual
4 months ago
Toronto, Canada First National Financial Full timeFirst National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation or any other category protected by law. We are hiring a Bilingual Customer Relations Agent, Customer Service! **Reporting To**:...
-
Bilingual Customer Service Agent(s)
2 weeks ago
Toronto, Canada IFDS Group Full timeBilingual Customer Service Agent(s) - English/FrenchNon-Permanent30 Adelaide Str, EastToronto, Ontario, M5C 3G9CanadaBilingual Customer Service Agents12 Months Contract PositionWe offer a hybrid working environment for employees from the Greater Toronto AreaWho we areWith its global headquarters in Toronto, Canada, International Financial Data Services...
-
Bilingual Customer Service Agent(s)
2 weeks ago
Toronto, Canada IFDS Group Full timeBilingual Customer Service Agent(s) - English/FrenchNon-Permanent30 Adelaide Str, EastToronto, Ontario, M5C 3G9CanadaBilingual Customer Service Agents12 Months Contract PositionWe offer a hybrid working environment for employees from the Greater Toronto Area We offer a fully remote work environment for those living in Northern Ontario outside of the Greater...
-
Bilingual Customer Service Agent(s)
6 days ago
Toronto, Canada IFDS Group Full timeBilingual Customer Service Agent(s) - English/FrenchNon-Permanent30 Adelaide Str, EastToronto, Ontario, M5C 3G9CanadaBilingual Customer Service Agents12 Months Contract PositionWe offer a hybrid working environment for employees from the Greater Toronto Area We offer a fully remote work environment for those living in Northern Ontario outside of the Greater...
-
Bilingual Customer Service Agent(s)
2 weeks ago
Toronto, Canada IFDS Group Full timeBilingual Customer Service Agent(s) - English/FrenchNon-Permanent30 Adelaide Str, EastToronto, Ontario, M5C 3G9CanadaBilingual Customer Service Agents12 Months Contract PositionWe offer a hybrid working environment for employees from the Greater Toronto Area We offer a fully remote work environment for those living in Northern Ontario outside of the Greater...
-
Bilingual Customer Service Agent(s)
6 days ago
Toronto, Canada IFDS Group Full timeBilingual Customer Service Agent(s) - English/FrenchNon-Permanent30 Adelaide Str, EastToronto, Ontario, M5C 3G9CanadaBilingual Customer Service Agents12 Months Contract PositionWe offer a hybrid working environment for employees from the Greater Toronto Area We offer a fully remote work environment for those living in Northern Ontario outside of the Greater...
-
Bilingual Customer Service Agent(s)
2 weeks ago
Toronto, Canada IFDS Group Full timeBilingual Customer Service Agent(s) - English/FrenchNon-Permanent30 Adelaide Str, EastToronto, Ontario, M5C 3G9CanadaBilingual Customer Service Agents12 Months Contract PositionWe offer a hybrid working environment for employees from the Greater Toronto Area We offer a fully remote work environment for those living in Northern Ontario outside of the Greater...