Lead, Contract Management

3 weeks ago

Vancouver, Canada RAM Consulting Full time

Department Lead - Project Services Division

**Functional Lead Responsibilities**:

- Provide leadership, mentorship, and support to their team, including supporting the department manager with hiring, objectives, performance reviews, and development plans/training and feedback for your team members.
- Ensures a high-performance and client-oriented team which supports achieving the RAM mission, strategic plan, objectives, and core values.
- Assist to develop and report on the team’s fiscal objectives, including positive teamwork, increased efficiency and profitable sales growth.
- Develop and maintain a resource loaded schedule and coordinate resources requirements to maximize billability and utilization. May assist with recruiting, training and retaining key staff, as required.
- May assist the department manager and/or Director with monthly financials including invoicing; Responsible for ensuring accurate and timely submittal and approval of team’s timesheets and invoices for all contracts in their portfolio.
- Support the development, implementation, and improvement of relevant department tools, including digital solutions and documentation and ensure cost-effective implementation on projects.
- Support Business Development and Marketing opportunities and initiatives to grow and maintain RAM’s client base and revenue targets.
- Lead and participate in Proposal process for various contract management opportunities, including methodology, expertise, time, and cost estimates.
- Host and lead meetings with client contacts as well as prepare presentations and other supporting content.

**General Project Responsibilities**:

- Managing contract management assignments including project initiation, planning, and resourcing assigned projects, generally:

- work with internal and external project teams to develop and implement project specific contracting strategies;
- leading cradle to grave contract management activities.
- Chairing/attending project meetings as necessary and produce meeting minutes where required.
- Reviewing project requirements and ensuring plans are in place and clearly understood by the team members and other project personnel where applicable.
- Schedule and plan project work per client requirements and assign qualified resources, overseeing their timely performance and reporting.
- Conducting regular check-ins with client PM or other client contacts. Communicates relevant information as required and solicits/records customer feedback.
- Reviewing and auditing project team deliverables for consistency and adequacy of services
- Serving as an escalation point for team member concerns or issues, assisting with conflict management or dispute resolution and escalating issues to client and/or RAM Management as required.
- Be responsible for implementing RAM's safety culture and objective of zero incidents across projects; and
- Other project-specific duties as applicable and/or assigned by a Project Assignment Letter
- Post-secondary education in form of a bachelor's degree or diploma from a recognized post secondary institute in any relevant field;
- Minimum 5 years experience managing complex contracts, with 8+ years industry experience in the utility, transportation, marine, and/or building construction;
- Experience in close-out of complex construction contracts and claims management;
- Excellent time management and organizational skills and ability to manage multiple projects and client portfolios;
- High self-awareness and emotional intelligence;
- Willingness and ability to operate through times of uncertainty and rapid growth/pace of change;
- Interest in networking and growing business development skills. Experience participating in RFP/Proposal submissions and other opportunities;
- Interest and general understanding of resource management and invoicing;
- Fluent in English (writing, reading, speaking) and advanced technical writing skills
- Advanced skills with Microsoft Office Suite and an aptitude for digital solutions and software including ERP systems;
- Ability and willingness to work out of the downtown Vancouver office (can be hybrid);
- Ability and willingness to work with a team that is spread across multiple locations;
- Will be working in a growing environment, will need to think outside of the box, be innovative and a problem solver, with a positive demeanor.
- Experience in Construction in British Columbia is an asset;
- Experience working with an EPCM is an asset
- SCMP related training and certifications are an asset; and
- Ability and willingness to work on-site when and if required.

Why You Should Join RAM
- Tuition Reimbursement and Career Planning
- Extended Health Benefits
- RAM Intramural teams
- Office Social Hours
- Business Casual Environment
- Quarterly Office Events
- Office Potlucks
- Community Involvement Days
- Quarterly Goal Setting
- Annual Performance and Salary Reviews

For six consecutive years, RAM has made Canadian Business and Maclean’s G

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