Host

3 months ago

Richmond, Canada River Rock Casino Resort Full time

Seating guests in the area of choice and distributing menus
- Advising guests of daily and weekly specials
- Explaining how various menu items or beverages are prepared if applicable
- Assisting with cleaning tables or counters, removing dishes and re-stocking when required
- Performing opening and closing duties as required
- Maintaining accurate records, waitlists and reservations
- Maximizing seating
- Performing cashier duties if applicable
- Ensuring table availability by communicating with bussing staff
- Liaising and communicating effectively with other operational departments
- Ensuring compliance with licensing laws, health and safety and other statutory regulations
- Performing other duties as assigned or directed
- Minimum 1 year of recent Food & Beverage experience
- POS experience
- Exceptional interpersonal and communications skills
- Ability to handle multiple tasks at one time
- Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
- A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests
- A willingness to learn, develop and achieve new skills for personal and professional development
- Live GCE’s Values on the job: Integrity, Team Engagement, Drive to Succeed, Service Excellence, and Citizenship
- A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence

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