District Manager

5 months ago

Halifax, Canada Halifax Public Libraries Full time

**A RESOURCE FOR EVERYONE**
The Western district includes the suburban libraries of Captain William Spry, Keshen Goodman, and Tantallon, as well as a J. D. Shatford, a rural branch on the South Shore In Hubbards. Service delivery spans the area, including the many vibrant communities around St. Margaret's Bay, Prospect, and Sambro, as well as the historic African Nova Scotian communities of Beechville and Hammonds Plains. With a diverse population including a large number of Newcomers to Canada, distinctive local communities, and a large geographic area, the Western district offers a rich variety of opportunities for providing innovative, responsive library programs and services.

**KEY RESPONSIBILITIES**
Under the direction of the Senior District Manager of the Western District, the **District Manager** works collaboratively to ensure community's needs are reflected in the services and programming provided, and a culture of innovation and care exists across the District. They collaborate on the development of service, programming and community engagement priorities for the entire region.
While the **District Manager** will support service across all four branches of the district, they will have direct responsibility for the management of the Captain William Spry and Tantallon Public Libraries.
**Service Excellence**:

- Responsible for service excellence for Captain William Spry Public Library and Tantallon Public Library
- Provides direction to develop and deliver branch services
- Identify and execute plans to improve service delivery
- Manages and resolves complex service issues
- Oversees relationships with key contacts and community partners
- In collaboration with other Managers, develops and leads regional branch service initiatives and sets branch service direction for the organization
- Responsible for one or more regional portfolios that support service excellence and innovation

**District Programming**:

- Works with the community to identify needs, gathering and analyzing information
- Collaborate with teams and departments to develop programs in response to community needs
- Oversees program development, implementation and evaluation
- Builds a strong team environment, working closely with the Senior District Manager who sets the overall direction, District Leads and Specialists
- Develops strategic programming partnerships and build networks with relevant local organizations

**Staffing Excellence**:

- Supports District and system-wide collaboration by communicating the Library's strategy, priorities and objectives, service model, and core values to all District staff.
- Hires, develops, and coaches Leads and Specialists
- Collaborates with People and Culture team to resolve complex HR issues, develop learning and development plans and initiatives, and support the wellness, health and safety of staff.
- Fosters a respectful workplace where diversity is valued and where individuals are treated with dignity and respect

**Assessment and Evaluation**:

- Identifies issues, solves problems, and designs and implements effective processes throughout the District and on system-wide teams, with particular focus on the Captain William Spry and Tantallon branches
- Makes informed decisions and measures achievements by analyzing data and information.

**Accountability**
- Holds self and teams accountable to work well together and achieve results.
- Supports the Senior District Manager in overseeing the district budgets
- Supports and shows leadership by working to health and safety standards, following health and safety policies and procedures and encouraging colleagues to work to the same standards by reporting incidents, hazardous conditions and improvement possibilities

**Education and Experience**
- Graduate Degree in Library Science, Information or another Human Services Field plus two (2) years of related experience
OR
- Bachelor's Degree plus four (4) years of related experience
OR
- Two (2) years of Post-Secondary plus six (6) years of related experience

**Specific Knowledge & Technical Experience Required**:

- Excellent communication and facilitation skills. Able to read and write in English
- Demonstrated conflict resolution and customer service skills
- Strong team and project leadership skills
- Experience in program planning and delivery
- Experience in community engagement
- Demonstrated leadership experience and ability to provide instruction, coaching, training and performance management
- Proficient computer knowledge and skills including

Functions of a web browser

**TRAVEL**
- The job requires travel between our various library branches and community sites within the Halifax Regional Municipality. A driver's license and/or access to reliable transportation is necessary.

**CORE COMPETENCIES**
- Serving with Care
- Respect for Diversity, Welcome and Value Inclusion
- Learning and Growth Mindset
- Communication
- Resilience

**LEADERSHIP COMPETENCIES**
- Strategic thinking
- Resou

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