Bilingual Site Supervisor

5 months ago

Gatineau, Canada Securitas Inc. Full time

We are seeking a Full Time Site Supervisor to join our team. In this role, you will provide lead direction to Security Guards at assigned client site(s) on assigned shift(s). Perform duties of Security Guard within scope of assignment. Observe and report activities and incidents, providing for the security and safety of client property and personnel. Make periodic tours to check for irregularities and to inspect protection devices and fire control equipment. Preserve order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises.

**RESPONSIBILITIES**
- Performs the duties of a Security Guard in accord with post orders and company policy.
- Provides lead direction at assigned client site(s) on assigned shift(s); acts to ensure that post orders are followed, that established rounds are completed, and that adequate reports are filed; notifies proper authorities and client in emergency situations.
- May counsel and discipline personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents counseling and disciplinary actions.
- Assists in the training of Security Guards and review of post orders.
- Assists in the submission of payroll and personnel information to the company as designated.
- In conjunction with company management or designated company representatives acts to ensure adequate security coverage of all posts.
- Prepares, files and submits various reports as required.
- Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities.
- Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service. As assigned, in accordance with applicable company policies and procedures and in compliance with provincial and federal laws, carries out lead or supervisory duties that can include some or all of the following: interviewing, orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and making hiring and termination recommendations.

The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.

**QUALIFICATIONS**
- Must have a High School Diploma or GED, and min 3 years' experience in the same role or equivalent.
- Must be bilingual (English and French).
- Must be eligible to obtain reliability status security clearance.
- Must be able to meet and continue to meet any applicable licensing requirements for Security Guards.
- Must be willing to participate in the Company's pre-employment screening process, including background investigation.
- Knowledge of security operations and procedures.
- Ability to track and maintain schedule assignments.
- Ability to provide positive direction and motivate performance.
- Strong customer service and results orientation.
- Ability to adapt to changes in the external environment and organization.
- Ability to maintain professional composure when dealing with unusual circumstances.
- Ability to work rotational shifts.

WORKING CONDITIONS (Physical/Mental Demands)

With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

- Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
- May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.

Must undergo and meet company standards for background and reference checks and behavioral selection survey, in addition to any mandatory licensing requirements and site-specific requirements.
- Directing and disciplining staff in a positive manner.
- May be required to work overtime without advance notice.
- Required ability to handle multiple tasks concurrently.
- Keyboarding, basic computer usage and operating controls.
- Seeing, hearing, speaking, and writing clearly in order to communicate with employees and clients, observe and report incidents, and direct others.
- Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.
- Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
- Frequent lifting and/or moving up to 10 pounds, occasional lifting and/or moving up to 25 pounds, and additional lifting and/or moving ability as might be required for the assigne

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