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Dental Administrator- Northgate Dental Centre

4 months ago

Burnaby, Canada Dentalcorp Canada Full time

About us:
The dentists and team at Northgate Dental Centre provide comprehensive dental services for patients in Burnaby. The team is professional and dedicated, specializing in Invisalign, dental implants, dental appliances, cosmetic services, and much more.

Dr. Jim Der and associates have extensive experience in dentistry and are passionately dedicated to continuing education, regularly attend courses, earn certifications to ensure they provide the most up-to-date dentistry

We are dedicated to technologically advanced care, using the latest technology such as VELscope Oral Cancer Screening Device, digital X-rays and Panoramic X-rays.

We pride ourselves on providing quality dental care and 4.9 stars on google reviews, evidence of our exceptional patient service, commitment to continuous learning and innovative technology.

Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

Our practice is conveniently located in North Burnaby at Northgate Village.

Schedule: Full time hours. Role is between 2 practices in Burnaby.

Benefits of Joining Our Team:

- Competitive compensation
- Uniform allowance
- Extended Health benefits
- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more
- Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
- Attend social and CE events to network with dental professionals in your community
- Work-life balance and flexibility
- Access to modernized technology to provide optimal oral care to patients

**Responsibilities**:

- Greet and assist patients as they arrive; ensure a lasting positive impression for them
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Effectively manage recall system and accurately maintain patient database
- Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
- Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:

- Minimum 1 year of administration experience
- Clinical background and experience with dental software programs considered an asset