Facilities & Technology Manager, U of C Continuing

3 weeks ago

Calgary, Canada The University of Calgary Full time

**Position Overview**

**U of C Continuing Education** is currently seeking a Full-time Regular **Facilities & Technology Manager**.

Continuing Education consists of a number of distinct programming teams with a central service team, serving more than 20,000 learners annually. It is expected to fund, through revenue generation, the majority of its operational costs while contributing financially to the University. The success of University of Calgary Continuing Education in meeting its business target in a competitive environment is dependent upon providing highly efficient student services and quality programs.
The Facilities Manager reports to the Director, Business Operations, and is responsible for all physical and technical infrastructure within Continuing Education. Responsibilities include strategic planning, budget management within projects and management of all physical infrastructure that support the teaching and administrative functions of Continuing Education, which includes collaborative oversight of the Downtown Campus building. The incumbent will manage a team of facilities staff who support the infrastructure, which includes computer, laboratories, classrooms, meeting rooms, an event centre, and staff offices. As the primary point of contact on all matters of infrastructure, space and space, this role requires flexibly in working hours, as dictated by its responsibilities and necessity to achieve outcomes, particularly for time sensitive projects or during periods of high demand.

**Position Description**

**Summary of Key Responsibilities** (job functions include but are not limited to):

- Serve as a critical resource to the Director of Business Operations to maintain technical services and designated space contacts in each department including assisting with compliance and safety matters
- Provide supervisory and managerial leadership to facilities staff
- Authorize HR transactions including time reporting, leaves, job changes, new hires, and new positions
- Lead staff members, including their performance and development
- Recruit, retain, coach, mentor and develop staff members to support the business needs
- Oversee and supervise the quality of work for other employees to ensure that all tasks are performed correctly, efficiently, and effectively
- Provide over-sight to event and contract agreements for facilities rentals and use
- Communicate workplace safety precautions to employees
- Ensure security and emergency preparedness procedures are implemented appropriately
- Communicate formally and informally, within various levels of managers and administrative staff regarding the space management and capital projects
- Provide formal, written reporting to the Director of Operations on all projects as required, including assistance with preparation of proposals
- Develop and maintain positive working relationships with all University partners and other interested parties relating to operational facilities and maintenance
- Define client engagement plans and develop relationships while administering guidelines, policies and procedures related to facility design and management
- Attend client-facing meetings, collaborative planning workshops, provide briefings and support to technical/leadership teams
- Manage project related client and stake-holder mapping and prepare communications to stakeholders including stakeholder enquiries
- Assist in devising short
- and long-term plans for physical space maintenance and development
- Develop proposals and functional designs for significant renovations and work with Campus Planning to ensure long-term physical planning goals are maintained
- Ensure that space planning and room booking tools are utilized effectively
- Manage and maintain the quality assurance and vendor relationship for custodial and building maintenance functions
- Implement space and physical infrastructure plans by developing and administering policies and processes relating to their allocation, utilization, development, and renovation
- Based on University and Department priorities, identify needs for additional space, major renovation requirements and potential capital projects
- Manage and review service contracts

**Qualifications / Requirements**:

- Post-secondary qualifications in engineering, project management, facilities design and management, or equivalent experience
- Minimum 5 years of experience overseeing teaching or multi-use meeting space, including physical and virtual computer laboratories, preferably within a university or complex teaching organization
- A proven track record of effective project planning and implementation management is required
- Proven customer service and client relationship management is required
- A strong understanding of and experience with building design, construction, engineering systems practices and operations
- Effective budget planning, preparation, monitoring, and reporting experience is required
- Experience identifying, sel

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