Customer Service

2 weeks ago


Nanaimo, Canada Island Mediquip Full time

We are looking for a Customer Service & Inside Sales Support Person to join our growing team for our Nanaimo location._
- **Key Responsibilities**:_
- Reporting to the Supervisor, this position will be responsible for:_
- _Answering & dispatching incoming phone calls and assisting with clients over the phone_
- _Assisting clients with the purchase and selection of home medical equipment_
- _After completing our on-site training program assisting with the completion of quotes, invoices & sales orders_
- _Managing privately funded medical equipment rentals_
- _Professional and courteous representation when interacting with clients, caregivers and clinicians._
- _Adhering to Island Mediquip’s procedures to allow for a safe work environment &_
- **Required Skills**_
- _Strong communication skills in fluent English (both verbal and written)._
- _Experience in healthcare and/or medical equipment would be an asset._
- _Minimum of two years either direct customer service experience is an asset._
- _Able to work and thrive in a team environment_
- _Excellent work ethic and passion for helping people with physical disabilities._
- Must have a friendly, positive attitude and have the ability to have fun while working in a fast-paced environment._

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$21.00 per hour

**Benefits**:

- Dental care
- Extended health care

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Nanaimo, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 2 years (required)

**Language**:

- English (required)

Work Location: In person


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