Maintenance Helper

1 month ago

Nanaimo, Canada Ballenas Housing Society Full time

Reporting to the Maintenance Manager (or designate) and in accordance with Ballenas Housing Society (Ballenas) mission, strategic direction, principles and policies, the Maintenance Helper’s responsibilities include providing minor maintenance, repair, cleanup, and grounds related work at Ballenas operated properties, plus additional related responsibilities as assigned.

**Specific Duties and Responsibilities Based on Key Competencies**:
**Problem Solving/Judgement**
- Effectively plan and organize work and resources; ensure assigned work orders are completed and recorded efficiently and in a timely manner
- Perform minor and routine building repair work, basic plumbing tasks, painting, cleanup, dump runs, and exterior building and grounds maintenance
- Work with maintenance team to purchase appropriate parts, equipment and supplies required for repairs and maintenance, receive materials and stock shelves, maintain orderly and organized shared workshop

**Commitment to Safe Work Practices**
- Ensure equipment is in good working order prior to use
- Appropriately respond to emergency maintenance and security issues outside normal working hours
- Adhere to WorkSafeBC regulations and Ballenas safety procedures; immediately report any non-compliance or incidents of injury and accident to the Manager
- Utilize task-appropriate personal protective clothing and equipment (e.g. eye protection, ear protection, particle masks, gloves) and maintain safe work area
- Recognize and appropriately respond to emergency situations in accordance with Ballenas policies and procedures

**Teamwork and Client Service**
- Maintain cooperative working relationships with tenants, vendors, staff and leadership teams; attend regular maintenance team meetings
- Provide effective assistance to support daily maintenance and groundskeeping functions
- Work with Housing Operations to coordinate and schedule property maintenance and repairs

**Personal Effectiveness**
- Initiate and carry out a diverse range of duties with mínimal supervision; work efficiently to manage tasks, time, and resources
- Provide positive, professional communication with tenants, vendors and team; maintain present, patient, calm, and active listening, focusing on logical problem solving and de-escalation strategies; strictly observe tenant privacy and confidentiality
- Demonstrate dedication to a high professional standard of personal conduct, accountability, and competence; maintain composure in stressful situations

**QUALIFICATIONS**

EDUCATION AND EXPERIENCE
- Training and/or education in a related field, plus a minimum of 2 years’ experience as a maintenance/carpenter’s helper; some construction experience an asset
- Hands-on experience using a variety of hand tools, power tools and equipment
- Some experience working directly with vulnerable populations preferred
- Computer proficiency using MS Office Suite; experience working with databases and cloud-based programs a definite asset
- Experience meeting heavy and fast-paced physical demands

KNOWLEDGE, SKILLS AND ABILITIES
- Sound knowledge and abilities with safe work practices
- Excellent interpersonal communication (oral and written), collaboration, problem solving, and organizational abilities; strong tenant-centred customer service skills
- Knowledge of the Residential Tenancy Act and Human Rights Legislation
- Strong attention to detail; flexible, objective, and open-minded approach to a variety of living conditions

OTHER REQUIREMENTS AND WORKING CONDITIONS
- Passing Criminal Record/Vulnerable Sector Check
- Valid Driver’s Licence and Clean Driver’s Abstract; access to reliable vehicle
- Fast-paced environment with heavy physical demands
- WHMIS (GHS) Certificate
- Valid Occupational First Aid Certification an asset
- May be required to work weekends on rare occasions (e.g. snow/ice management)

**Salary**: From $20.00 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- VRSP

Schedule:

- Monday to Friday

Application question(s):

- Do you live in the Nanaimo area?

**Education**:

- Secondary School (preferred)

**Experience**:

- Carpenter Helper: 2 years (preferred)
- working with vulnerable client groups: 1 year (preferred)

Licence/Certification:

- drivers licence, clean abstract, reliable vehicle (required)
- WHMIS Certification (preferred)

Work Location: In person

Application deadline: 2023-06-30
Expected start date: 2023-07-10

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