Service Advisor

1 month ago

Tilbury, Canada Lanoue Sales Service and Leasing Full time

'''Overview:
We are seeking a highly organized and detail-oriented Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our service department. If you have excellent communication skills, strong problem-solving abilities, and a passion for delivering top-notch service, we want to hear from you

**Responsibilities**:

- Greet customers and provide them with a warm welcome
- Listen to customer concerns and accurately document their service needs
- Schedule appointments and manage the service department's calendar
- Communicate with technicians to ensure timely completion of repairs
- Provide customers with updates on the status of their vehicle repairs
- Prepare accurate estimates for repairs and obtain customer approval
- Process invoices and handle accounts payable and accounts receivable tasks
- Process warranty claims
- Verify vendor accounts by reconciling monthly statements and related transactions
- Filing
- Process venodor invoices and process payments
- Assist supervisor with other accounting duties

**Experience**:

- Previous experience as a Service Advisor or in a similar customer service role is preferred
- Strong computer skills
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Detail-oriented with strong problem-solving abilities

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Dental care
- Extended health care

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- vendor management: 1 year (preferred)
- Accounts payable: 1 year (preferred)

Work Location: In person

Expected start date: 2024-03-25

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