Parts and Service Coordinator
3 months ago
Build your Career at Cooper Equipment Rentals
We are looking for customer-oriented, motivated individuals to join our professional team.
Please note, to be considered for this position applicants should currently be residing in Canada and legally entitled to work.
Why Work with Us? Perks
- Competitive salary
- Excellent benefit package with premiums paid by the company
- Uniform, safety boots/shoes, safety gear provided
- RRSP Match
- Safety-minded organization
- Stable, year-round employment
- Continuous training, learning and development opportunities
- Fun-loving work environment with strong social responsibility
What You’ll Be Doing
**Duties and Responsibilities**:
- Exceptional organizational skills
- Manage parts inventory, process warranty claims.
- Order/receive necessary parts by filling out purchase order.
- Follow up with venders on back ordered items.
- Match packing slips to receiver to invoice.
- File all documentation to facilitate an efficient A/P process.
- Coordinate the transfer of parts with the other branches.
- Follow-up with parts and service bills and orders.
- Enter and complete all work orders pertaining to role.
- Provide quotes and estimates to customers.
- Enter maintenance schedules for all equipment.
- Maintain a system for tracking repairs and estimates.
- Work closely with shop to ensure repairs are completed in a timely manner.
- Coordinate parts pickups with drivers.
- Coordinate parts and repairs with dispatcher.
- Assist with ensuring new units are fleeted and ready for rent.
- Ensure all shop supplies are stocked.
What You’ll Bring to the Team
**Qualifications and Requirements**:
- Minimum of two years’ experience in the customer service/retail/construction industry, preferably in the equipment rental industry.
- Excellent written and oral communication skills.
- Self-starter, very customer service oriented and works well in a team environment.
- Thrives in a fast-paced environment with strict deadlines.
- Very flexible in doing various tasks to satisfy our customers.
Want to learn more about this as well as other opportunities at Cooper? Visit our Careers page to view Day in the Life videos cooperequipment.ca/careers.
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