Outreach Housing Worker

15 hours ago


Surrey, Canada Pacific Community Resources Society Full time

**Outreach Housing Worker**

**Semi-Independent Living, Surrey**

**Regular Full Time **| **Grid 13 ($30.86 - $32.17/hour)** | **Reporting to: Team Lead, Surrey Youth Housing Services**

**Opportunity**

The worker will provide 1-1 case management and support diverse youth in our co-ed Surrey shared independent living homes. Staff will provide one-on-one support, life skills, and individualized goals as well as group activities such as house meetings and house cleaning. This position involves developing relationships with youth and liaising with professionals such as social workers, school personnel, and community staff. Provide individualized housing support to vulnerable youth who are homeless or at risk of homelessness in the Surrey area. Workers provide housing search support, moving assistance, landlord advocacy, mediation and liaise with social workers to support youth to find, secure and move into safe and affordable housing.

**Core hours of work: 10 am to 6 pm. This position requires a flexible schedule that may include early mornings or evenings as late as 11 pm and occasional weekends.**

**Responsibilities**
- Participate in developing the program's operational plan which guides the Agency’s overall strategic vision.
- Develop supportive and engaging relationships with youth, developing individualized service plans in consultation with youth participants.
- Assist youth in maintaining program expectations such as attending house meetings, maintaining house cleanliness, supporting participants to attend school, work, or volunteer opportunities, and maintaining a connection with their other support workers.
- Maintain accurate case notes, monitoring youth progress, engagement, and participation in the program.
- Other duties such as moving support, collection of rent, and other administrative tasks will be required.
- Provide individualized housing supports to vulnerable youth who are homeless or at risk of homelessness in the Surrey area.
- Provide housing search support, moving assistance, landlord advocacy, mediation and liaise with social workers to support youth to find, secure and move in to safe and affordable housing.
- Provide housing and life skills supports to youth residing in our Semi-independent living homes program.
- Workers will develop relationships with youth in addition to liaising with professionals such as social workers, school personnel, and other community staff.
- Housing workers are part of Surrey Youth Services and may be called upon to support other programs and services in their day to day activities.
- Participate and engage in a collaborative and effective staff team.
- Communicate effectively with coworkers and staff, and participate in team efforts.
- Participate in professional development and training.
- Participate on committees, working groups, and associations; and develop community networks relevant to managed services

**Qualifications**
- B.A. in a related field and 2 years direct experience with at-risk youth
- An equivalent combination of education and experience will also be considered.
- Sound understanding of tenant and landlord rights
- Sound understanding of housing related documentation
- A thorough knowledge of relevant government legislation.
- Ability to respond to crisis scenarios using agency protocols and ethics.
- Effective team collaboration skills.
- Experience creating and working within a culturally inclusive environment for staff, partners, and participants.
- Strong verbal, interpersonal, presentation, and written communication skills.
- Excellent time management skills and the ability to handle multiple, often conflicting priorities.
- Criminal Record Check including the vulnerable sector
- Current Standard First Aid certificate
- Class 5 Driver’s License with Business Use Insurance
- Use of own vehicle required (Mileage is paid)
- Driver’s abstract

**About PCRS**
- Pacific Community Resources Society (PCRS) is a large not-for-profit agency that serves some of the most vulnerable people in our communities from Vancouver to Hope. We work with youth and vulnerable adults in the areas of education, employment, housing, substance use and mental health, and youth and family support services. We are CARF Accredited and a Certified Living Wage Employer.
- We are grateful to operate on the traditional, ancestral, and unceded territories of the xʷm əθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh), Qw'?ntl'en (Kwantlen), se’mya’me (Semiahmoo), sc̓əwaθən məsteyəxʷ (Tsawwassen), q̓ic̓əy (Katzie), kʷikʷəƛ̓əm (Coquitlam), qiqéyt (Qayqayt), máthxwi (Matsqui) and Stó:lō Nations.

**Our Vision **Everyone thriving in strong, healthy communities

**Our Mission** To inspire healthy and inclusive communities through leadership and collaboration.

**Our Values** Advocacy, Diversity and Inclusion, Empowerment, Service Excellence, Stewardship, Well-being

**We Offer Our Staff**


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