Service and Parts Person
3 months ago
**Job Summary**:
**Key Responsibilities**:
- Advise customers on correct parts and accessories based on their motorcycle model and specific needs.
- Handle service requests, schedule appointments, and manage work orders.
- Maintain and organize inventory of motorcycle parts and accessories, ensuring accurate stock levels.
- Order parts and accessories from suppliers as needed and follow up on orders to ensure timely delivery.
- Process sales transactions, returns, and exchanges efficiently using point-of-sale (POS) software.
- Collaborate with the service department to ensure timely completion of repair orders.
- Keep up-to-date with motorcycle trends, new models, and the latest parts.
- Maintain a clean and organized parts and service area.
- Provide exceptional customer service, ensuring that all customer inquiries and concerns are resolved promptly.
**Qualifications**:
- Previous experience in motorcycle parts and service or a related field is preferred.
- Strong knowledge of motorcycle parts, accessories, and models.
- Excellent communication and interpersonal skills.
- Ability to multitask in a fast-paced environment.
- Strong organizational skills with attention to detail.
- Basic computer skills and familiarity with POS systems.
- Valid motorcycle license (preferred but not mandatory).
- Ability to lift up to 50 lbs.
**Benefits**:
- Competitive salary.
- Employee discounts on parts, accessories, and services.
- Opportunities for training and career growth.
**Job Types**: Full-time, Permanent
**Experience**:
- Computer operation: 1 year (preferred)
- Customer service: 1 year (preferred)
- Organizational skills: 1 year (preferred)
Work Location: In person
Application deadline: 2024-09-25
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