National Account Associate
1 week ago
Are you looking for a Great Place To Work? Waste Solutions has been certified GPTW since 2021, and recently landed on the Best Workplaces in Canada list As a technology-enabled management company, we partner with clients throughout Canada that are passionate about sustainability and get excited about innovation.
We’ve landed on the Globe and Mail Top Growing Company list for three years in a row and continue to grow our team. Did we mention that we have an awesome team? At Waste Solutions our company culture is incredibly important. We take care of our team members so that they will do the same for our client partners. If our core values: Driven, Sustainable, Innovative, Passionate, Integrity and Winning Attitude, resonate with you, our culture might be just what you are looking for.
As we continue our growth trajectory, we are looking for a **National Account Associate** to join our team. Let’s create something unique and have a little fun while doing it
Reporting to the National Account Executive, the National Account Associate will carry the responsibility of handling detailed administrative and operational procedures, while collaborating with the National Accounts team. This will require a proven ability to manage client interactions while multi-tasking various administrative responsibilities.
**Responsibilities**:
- Collaborate and communicate with various departments, including billing and sustainability to troubleshoot problems and find creative opportunities for the current book of business.
- Complete monthly & quarterly data entry, graph, and report preparation and distribute to clients.
- Maintain and ensure accuracy of National Accounts across multiple systems and processes.
- Support the National Accounts Team with various opportunities.
- Client Data Management.
- Updating systems and cross-referencing for accuracy.
- Track monthly margin assessment on National activity related to and submit reports.
- Complete billing and portfolio summaries upon request.
- Collaborate with the National Accounts team regarding additional billing inquiries related to PO requests, billing changes, and account updates.
- Collaborate with the Sustainability department on inquiries related to service changes/diversion rates anomalies and generic account questions.
- Manage inventory on sensors - response to alerts, damages and coordinate installs
**Requirements**:
- Knowledge of the Waste Industry is considered an asset
- 1+ years experience in a fast-paced supporting role
- Experience working in a customer support setting
- Strong knowledge of Microsoft Office Suite including Excel
- A solutions-based approach to work
- Excellent communication and time management skills
**Why Work at Waste Solutions?**
- Team atmosphere with great company culture
- Competitive salary
- Comprehensive Benefits Plan
- RRSP Matching
- Company events
- Virtual healthcare
- Waste Solutions Canada is an equal opportunity employer and will make accommodations available to applicants with disabilities upon request and throughout the entire recruitment process._
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