Housekeeping Team Leader

3 weeks ago

Edmonton, Canada Imperial Suites Full time

Imperial Suites is a company that provides furnished accommodations in Calgary, Edmonton, Montreal and across Canada through a supply chain network.

A little bit about the environment. We are not a hotel, we have full size apartments, townhomes, and homes. We have a very high standard of cleaning. This means, typically, it is more in-depth cleaning than a hotel, factoring in the different types of space. Totally doable, but a bit of training involved. This is a small, close working team that operates together. Thinking outside the box is sometimes necessary and is always encouraged. We are looking for someone to grow with us. If you are looking for a short-term career, this won’t be the right fit. We are in hospitality; we are here to serve, and we pride in that. We need you to be fueled with that passion too.

**Who are we looking for? **Housekeeping Team Lead -Someone to empower the team to ensure we are providing the cleanest & quality housing while assisting in delivering the service we are known for.

**Responsibilities**:

- Communicating & organizing of the team based on the scheduled outlined by the manager
- Ensure packing of the required linens, towels & cleaning supplies are done every day
- Ensure the key & garage door openers are prepared and safely managed throughout the day
- Safely & lawfully drive the company vehicle to the various building locations
- Conduct bi-weekly housekeeping service in a professional & timely manner
- Complete resets (full cleans of suites that have been vacated) in a professional & timely manner
- Aid in testing suite keys, fobs, garage door openers, checking the mail, set up lock boxes etc.
- Aid in pre-move in & post move out inspections, suite strips & inventory
- Aid in quality control - reset inspections, quick clean inspections & reports
- Communicate to the operations manager on resident issues, damages & repairs
- Aid in meeting contractors, vendors and/or handling retrieval of new keys and/or supplies
- Aid in maintaining inventory sheets & damage reports
- Be upbeat, positive, and professional with all points of contacts
- Participation in the on-call rotation (includes meet & greets after hours - accumulates flex time)
- Contribute to the team effort by assisting in responsibilities that may not be in this job description

**Education / Experience - **Minimum high school diploma, minimum 2 years of housekeeping experience

**Must have a Class 5 driver’s license - driving required (Company vehicle provided)**

**Skills** - housekeeping customer service, English, organization, attention to detail, time management

**Personal characteristics** - Punctual, patience, positive attitude, reliable, team orientated, communication, time management, organization and ability to take initiative.

**Hours**:Monday to Friday, 8:30 AM to 4:30 PM with participation in the on-call rotation

**Lunch**:Paid 30-minute lunch break

**Perks**:Health & dental after 3 months / Flex time / Bonus / Sick day & RRSP matching after 1 year

**Job Types**: Full-time, Permanent

**Salary**: From $21.00 per hour

**Benefits**:

- Casual dress
- Company car
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- VRSP

Schedule:

- Monday to Friday
- On call
- Overtime

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Edmonton, AB T5K 1B1: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Cleaning: 2 years (required)
- Driving: 5 years (required)

Licence/Certification:

- Class 5 Licence (required)

Work Location: In person

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