Housekeeping Team Leader

7 months ago


Edmonton, Canada Imperial Suites Full time

Allow me to introduce myself and our company. I am Shannon McGuey, General Manager of Imperial Suites. We are a company of nearly 30 years existence built on a strong foundation developed by my father, George McGuey. We are a company of strong ethics, honesty, care, and dedication to the clients we serve. We are a loving and welcoming team, with an emphasis on We support each other, and that includes the bad with the good.

The industry of Corporate Housing is unique, fast paced and one that welcomes out of the box thinking, most of the time We get to bend the rules of conventional thinking, get creative & enjoy the rollercoaster ride of the hospitality industry. Once you settle into the concept it becomes addicting so get ready for a long-term journey, one with endless growth opportunities.

**Who are we looking for? **Housekeeping Team Lead -Someone to empower the team to ensure we are providing the cleanest & quality housing while assisting in delivering the service we are known for.

**Responsibilities**:

- Communicating & organizing of the team based on the scheduled outlined by the manager
- Ensure the team is prepared for the day, including supplies, building keys & bedding
- Safely & lawfully drive the company vehicle to the various building locations
- Conduct bi-weekly housekeeping service in a professional & timely manner
- Complete resets (full cleans of suites that have been vacated) in a professional & timely manner
- Aid in testing suite keys, fobs, garage door openers, checking the mail, set up lock boxes etc.
- Aid in pre-move in & post move out inspections, suite strips & inventory
- Aid in quality control - reset inspections, quick clean inspections & reports
- Communicate to the operations manager on resident issues, damages & repairs
- Aid in meeting contractors, vendors and/or handling retrieval of new keys and/or supplies
- Aid in maintaining inventory sheets & damage reports
- Aid in furniture assembly and standard household repairs
- Be upbeat, positive, and professional with all points of contacts
- Participation in the on-call rotation (includes meet & greets after hours - accumulates flex time)
- Contribute to the team effort by assisting in responsibilities that may not be in this job description

**Education / Experience - **Minimum high school diploma, minimum 2 years of housekeeping experience

**Must have a Class 5 driver’s license - driving required (Company vehicle provided)**

**Skills** - housekeeping customer service, English, organization, attention to detail, time management

**Personal characteristics** - Punctual, patience, positive attitude, reliable, team orientated, communication, time management, organization and ability to take initiative.

**Hours**:Monday to Friday, 9:00 AM to 4:30 PM with participation in the on-call rotation

**Lunch**:Paid 30-minute lunch break

**Perks**:Health & dental after 3 months / Flex time / Bonus / Sick day & RRSP matching after 1 year

**Salary**: From $20.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Company car
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Monday to Friday
- On call
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay

**Experience**:

- Cleaning: 2 years (preferred)

**Language**:

- English (required)

Licence/Certification:

- Class 5 Licence (required)

Work Location: In person



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