IT Support Technician

2 weeks ago


Drummondville, Canada Siemens Healthineers Full time

**Technicien support TI / IT Support Technician**

**En quoi consistera votre rôle?**
***
Sous l’autorité du chef d’équipe - TI, la personne titulaire du poste utilisera ses compétences afin d’assurer le support informatique des usagers de l’usine Siemens de Drummondville. Plus précisément, le spécialiste sera en charge de:

- Effectuer le soutien aux usagers;
- Résoudre des problèmes matériels et logiciels de base (niveau 1);
- Ouvrir des billets de service (_tickets_) lorsque requis;
- Effectuer le déploiement d’équipements informatiques;
- Participer à de nombreux projets au niveau TI;
- Promouvoir l’amélioration continue des procédures et des processus au sein de son département et de l’entreprise.

**Ce qu’il vous faudra pour réussir**
- Détenir un DEP/DEC en informatique;
- Détenir un an d’expérience dans un poste similaire;
- Une combinaison formation/expérience différente, mais jugée équivalente sera également considérée;
- Connaissance réseau et programmation, un atout;
- Capacité démontrée à faire preuve de rigueur, de débrouillardise, d’initiative et de détermination;
- Être minutieux et autonome;
- Habiletés à travailler en équipe, avoir un esprit collaboratif et aptitudes marquées pour la gestion des priorités;
- Très bonne connaissance de la langue française autant à l’oral qu’à l’écrit;
- Bonne connaissance de la langue anglaise autant à l’oral qu’à l’écrit.

**Organization**: Smart Infrastructure

**Company**: Siemens Canada Limited

**Experience Level**: Early Professional

**Full / Part time**: Full-time


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