IT Technician

**WHAT TO EXPECT**:
Are you passionate about IT and looking for a job that will showcase your problem solving and user support skills? Are you looking for a close-knit team and a stimulating environment?

As a computer technician, you will be responsible for providing support (level 1 and 2) to users for computer hardware, communications and software used in the company (Windows, Office Suite, Office 365 and others).

Here's an overview of your tasks:

- Respond to user requests for IT support for multiple infrastructures and software
- Configure, support and manage the inventory of computer and network equipment (computers, printers, barcode scanners, telephones/telephone system) and software for users
- Perform the necessary analysis to justify the purchase or replacement of computer equipment and prepare bids from our various suppliers
- Research hardware and software solutions to meet user needs

**WHAT WE’RE LOOKING FOR**:

- DEC or AEC in computer science with a network option
- Two (2) years of relevant experience
- Knowledge of LAN, WAN, WiFi and/or VPN networks
- Knowledge of Exchange/Outlook or Office 365 (Exchange Online, Teams, Sharepoint, OneDrive etc.)
- Knowledge of VMWARE (asset)
- Available to be on call evenings and weekends on rotation (at 5-6 weeks)
- Ability to work as a team with IT colleagues and serve users in a respectful manner

**WHAT WE HAVE TO OFFER**:

- Permanent, full-time position
- You'll be joining a team that's committed to solving day-to-day issues, but always in a pleasant work environment
- The best of both worlds: the resources of a large company and a family-like atmosphere
- A team that is passionate, attentive and committed to excellence
- Flexible schedules that allow you to balance your work and your personal life
- Group insurance (different plans adapted to your needs)
- Registered Retirement Savings Plan with employer contributions
- Employee and Family Assistance Program
- Social activities

**APPLY TODAY**:
We look forward to getting to know you and to welcoming you to our big family