Level Up Employment Case Manager

4 weeks ago

Winnipeg, Canada RESOURCE ASSISTANCE FOR YOUTH Full time

**Title**: Level Up Case Manager
**Department**: Education and training
**Program**: level up employment and training
**Reporting to**: Director of education and training
**Hours**: Full-time, 37.5 hours weekly, One Year Contract with possibility of extension **Schedule**:Standard hours Monday - Friday, 9:00 am - 5:00 pm, some evenings and weekends may be required
**Hourly wage**: starting at $21.20 per hour, dependent on qualifications and experience

About RaY
**Mission**:To provide youth with what they need, on their terms, to better their lives.

**Vision**: RaY’s vision is that all youth have the opportunity to live a healthy and secure life; that they are given the chance to develop a belief in themselves through tools, information and programs that build personal capacity in order to be self-sufficient and no longer need RaY’s services.

RaY is a non-mandated, integrated youth hub that provides youth with complex needs the resources to navigate multiple systemic barriers when facing homelessness.

**About the Role**
Through the Level Up Program, RaY will assist at-risk youth who have become street-entrenched, marginalized, and often overlooked by other employment development programs. The Level Up program will actively recruit hard to reach youth and help them develop employability skills that will lead to paid employment or promote a return to school to complete education. The Case Manager will provide youth with intensive case management support linking participants to internal and external resources that build on their goals within the Level Up programs and work placement experience. The Case Manager will provide technical, on-hands support and in-class resources as seen fit under the direction and supervision of the Director of Education and Training. RaY is a fast-paced environment which depends on reliable, open-minded, flexible and team oriented individuals _to provide youth with what they need, on their terms, to better their lives._

**Education and Experience**:

- Experience working within the not-for-profit sector
- Minimum of 1-2 years of experience working in employment or career assistance
- Minimum 1+ years of experience working in youth care and/or with marginalized populations
- Post-secondary education in community development, human services or social services (BA/BSW/B.Ed or equivalent preferred). Other combinations of education and experience may be considered.
- Preferred certification: Level C-CPR, NVCI, ASIST, Motivational Interviewing
- Valid driver’s license
- Criminal Record Check, Child Abuse Check and Driver’s Abstract
- Proficiency in MS Office, Google Products and general comfort with technology

**SKILLS AND ABILITIES**
Required Assets:

- Understanding of the needs of marginalized youth and homelessness issues
- Knowledge of the current Manitoba Labour Market and of current Job Development strategies.
- Creative problem solving and strong advocacy skills
- Strong working knowledge of harm reduction principles
- Cultural competency skills, knowledge, experience, and awareness
- Capacity to build and maintain strong relationship with partner agencies, service providers and employers
- Ability to function independently while also working as part of a frontline team
- Must have a familiarity of resources that are available to youth in Winnipeg; specifically housing and social services.
- Must possess knowledge of street life in the inner city including gang activity, substance use, and sexual exploitation.

**KEY RESPONSIBILITIES**
The responsibilities of the Level Up Case Manager include, but are not limited to the following:

- **Case Management**:

- Maintain and manage an active caseload
- Work with clients on a one-on-one basis
- Conduct orientations and intakes with participants upon entry into Level Up including needs assessments and case plans.
- Using a strength-based approach, identify participants’ skills
- Conduct life maps, goal mapping exercises and employment skill assessments
- Participate and support with the 9 week Life Skills classroom portion of the program
- **Drop-In /Employment Assistance**:

- Develop trusting relationships with youth accessing RaY’s Drop-In, 1-2 times a week
- Assess youths’ needs during drop-in and refer them to internal/external services
- Promote the Level Up employment programming and supports
- Provide employment supports to RaY participants and schedule case management appointments during drop-in
- **Social Enterprise and Employment Supports**:

- Job develop for employment opportunities for program participants
- Meet with participants on the job to provide additional supports as needed
- **Administrative Support**:

- Research employment opportunities and update the job/employment board weekly
- Support with Winnipeg Harvest pickups weekly
- Performing other duties as assigned by the Director of Education and Training
- **Statistics and Reporting**:

- Enter statistical information into the database
- M

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