IT Specialist

Are you ready to be part of a leading global engineering design house specializing in the design and development of embedded software/hardware, electronics, and electro-mechanics?

**What we’re looking for**
- An energetic, enthusiastic team player who takes pride in their work
- Someone looking to be part of a fast growing and dynamic global organization
- An eager, goal-oriented professional who is excited to continue growing and developing themselves

Syntronic is looking for an IT Specialist who can thrive in a dynamic and inclusive environment. This position reports to the VP Operations & Finance and is responsible for collaborating with team members and internal clients to provide effective solutions.

The IT Specialist actively supports Syntronic initiatives by documenting requirements, implementing solutions, and reporting progress.

**What you’ll do**:

- Support the day-to-day operations of our IT network.
- Order and configure equipment for new hires.
- Install new software and hardware components.
- Educating coworkers about network security and best practices for computer usage.
- Regularly evaluate our IT systems to ensure they meet the necessary demands.
- Assisting with network administration tasks.
- Ensuring data is safe and secure.
- Prepare project status reports

**What you MUST have to get the job done**:

- Experience providing technical support to companies with 100+ employees.
- Strong analytical, diagnostic, and problem-solving skills.
- Good communication ability, both written and verbal.
- Ability to exercise judgment and initiative.
- Ability to exercise tact and discretion.
- Ability to work well under pressure to meet deadlines.
- Ability to take direction and follow established processes.
- Ability to work well in a team environment and to maintain effective and harmonious working relationships.
- Ability to actively listen and understand customer issues.
- Minimum 3 years experience setting up and troubleshooting various technical equipment such as laptops, video conferencing systems, mobiles, etc.
- Experience in Windows 10, and Linux OS including OS installation, patching, and troubleshooting
- Bachelor’s Degree in Computer Science, College Diploma in IT or equivalent industry certification(s) is highly desirable.

**What will make us REALLY love you**:

- Networking skills: setting up and administration of network switches. Troubleshooting and resolving network issues.
- Enterprise experience in operating, monitoring and troubleshooting complex networks, specifically LAN, WAN and Wi-Fi.
- Experience with DNS, DHCP, VPN, routing and switching and routing protocols

**What you’ll love about us**:

- **Company Culture **- outstanding people and a flexible work environment with lots of after work activities/groups It’s so great, we even won an award for it
- **Work/Life Balance** - 4 weeks holidays to start and work that stays at work
- ** Career Growth Opportunities **- being a design house keeps variety in your work. New opportunities happening all the time
- **Great Benefits** - and, they start the same day you doand, they include your familyand, the company matches your RRSP contributions

**About Syntronic Canada**:
Syntronic provides our customers a complete portfolio of professional services to support their product development including research & development, new product introduction, manufacturing, and aftermarket services. We adopt the latest technologies in electronics design and software development with a pool of technically skilled staff around the world. Among our customers and partners are some of the world’s most technically intensive businesses and organizations. This pushes us forward in designing to satisfy our customers’ needs with a focus on quality, competence, capacity and continuity.

Syntronic values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact our recruiting team and we will make all reasonable efforts to accommodate your request.