Customer Service Support
4 weeks ago
**Job ID#: 2024-14**:
Job Title: Customer Service Support
Date Posted: February 2, 2024
Closing Date: February 20, 2024 at 4:00 p.m.
**Job Type**: Seasonal Full-Time
Division: Customer Service
Pay Range: $18.44 per hour
Hours of Work: Normal hours of work are thirty-five (35) hours per week, usually Monday through Friday, with a one (1) hour unpaid meal break. Flexibility in scheduling is necessary as there may be the occasional requirement to attend to functions outside of normal work hours, change shifts to work evenings or weekends to accommodate high volume periods or for after-hours customer service initiatives, or to work extra hours as needed.
Work Period: May to September 2024
Work Location: on-site
Looking for a summer job? Why not consider working for the Town of Collingwood Working for the Town can be a fun and rewarding experience with opportunities to grow both personally and professionally, gaining valuable skills and work experience.
The Customer Service Support performs various tasks associated with providing exceptional customer service and information to the public regarding all Town services in line with the Town of Collingwood Common Service Standards. The position
the position are in the areas of customer service support, cashier services, and other division functions.
**Knowledge, Skills and Experience**:
- Enrolled in a post-secondary program in office administration, hospitality, business, or related discipline.
- One (1) year of experience in a front-line customer service role. Previous experience handling larger volumes of money and familiarity with the use of an adding machine an asset.
- Excellent administrative, communication, interpersonal, organizational, time management, and public relations skills, together with the ability to use tact and discretion and to deal courteously and effectively with the public and fellow staff members.
- Ability to multi-task, cope with interruptions and work under pressure to meet multiple deadlines, exercise discretion and good judgment particularly when handling highly confidential/sensitive information. Possess initiative and integrity.
- Ability and willingness to travel within the community if required.
- Possess a current Criminal Record & Judicial Matters Check (Level 2) with results satisfactory to the employer, and a valid standard first aid & CPR/AED Level C certification (or willing to obtain).
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