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Csr (Customer Service Representative)

1 month ago

Collingwood, Canada Shore to Slope Management Services Full time

**About us**

Shore to Slope Management is a fast-growing property management company in Collingwood, Ontario. We are seeking a dynamic Customer Service Administrator to join our expanding team. This is a fantastic opportunity for a motivated professional looking to contribute to an exciting, high-paced, and challenging work environment in property management. Our diverse client portfolio includes condo, commercial, residential and estate management.

Our work environment includes:

- Casual work attire
- Growth opportunities
- Company perks

As a Customer Service Administrator, you'll be a integral member of our team, ensuring superior service to our diverse client base. Your strong interpersonal & communication skills, commitment to quality, resourceful approach to finding solutions and proactive nature will be essential in providing an exceptional customer experience at every opportunity.

**Responsibilities**:

- Respond promptly to client inquiries, providing accurate and comprehensive information about our properties and services.
- Resolve customer complaints efficiently, maintaining professionalism and patience under pressure.
- Manage and update client records accurately, ensuring all details are current and reliable.
- Collaborate with our team to continually improve our customer service processes and standards.
- Problem-solving and decision-making abilities, with a customer-centric approach.
- Assist in handling administrative tasks related to all aspects of property management.

**Salary**: $35,000.00-$36,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekends as needed

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (preferred)

Work Location: In person

Application deadline: 2024-03-17
Expected start date: 2024-03-18

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