Product Support Sales Representative
3 weeks ago
Company:
Finning Canada
Number of Openings:
1
Worker Type:
Permanent
Position Overview:
Reporting to the Product and Service Sales Manager, you will be primarily responsible for the growth in the aftermarket products and services sold by Finning to assigned customers in the Kelowna territory. Using a consultative selling approach, build profitable long-term customer relationships by selling products and services to support management of the customer's fleet to maximize productivity and reduce down time and cost per hour.
**Job Description**:
- Achieve profitable parts and service revenue based on corporate and territory targets-
- Evaluate customer needs, promote and sell products and services to meet those needs and provide quality solutions to address customers’ needs-
- Develop and maintain client information and data utilizing Finning (Canada)’s CRM software and Product Improvement Program (PIP) to enable accurate market intelligence, pricing, estimates, and customer satisfaction-
- Prepare accurate and timely forecasts, pricing, estimates and market intelligence of parts and service revenue targets for assigned customer base to ensure customer satisfaction-
- Establish appropriate targets, goals and objectives that are aligned with corporate strategy-
- Ensure all sales documents and customer agreements are completed in a consistent, accurate and timely mannerQualifications:
- Automotive or Heavy equipment experience-
- Proven sound mechanical knowledge-
- Excellent organizational, communication and interpersonal skills-
- An exceptional track record of customer coverage in a large geographic territory-
- Proficient in MS office package
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