Retail Security Supervisor

7 months ago


Thunder Bay, Canada GardaWorld Full time

**Are you ready to embrace an exciting supervisory role?**:
If you are looking for your next professional challenge, we have an opportunity for you As a Retail Security Supervisor you will play a key role in the day-to-day operations and success of the Security team at a high profile retail location. Focused on the safety of all staff and visitors, the Security Guard Supervisor is responsible for managing contract operations, a team of security guards, as well as overseeing call response and day-to-day activities to ensure compliance with applicable laws, procedures and position directives.

Schedule: Monday to Friday 0800-1600 (Successful applicants will need to be able to work flexible hours should business needs dictate)

Pay Rate: $22. 00 - $25. 00 dependent upon experience and training

**What's in it for you?**:

- We offer competitive wages & comprehensive health benefits
- We can offer 40 hours/week
- Uniform provided free of charge
- Opportunity for Career Path Progression within GardaWorld
- Continuing education through GardaWorld through specialized training, online courses and professional development

**What does a Contract Security Manager do?**:

- Plan, direct and ensure the smooth running of operations
- Train, retain and develop your security team
- Develop and implement procedures and policies for security operations
- Make recommendations to improve and optimize the security service
- Manage schedules, special projects, daily staff operations
- Responsible for assisting with site security & safety programs
- Respond to security incidents as a lead investigator-from initial investigation, reporting, communication of details of incident, liaising with appropriate personnel and emergency services if required
- Assign security team audits, supervise completion, verify results. Communicate and log details of audits to track trends and patterns
- Direct security and staff response in the event of an emergency. Act as primary security role
- Provide outstanding leadership to a group of front-line security staff across multiple campuses

**Qualifications to become the Contract Security Manager**:

- 3 to 5 years experience in personnel management in a unionized environment
- Excellent oral and written English communication skills
- Good knowledge of Microsoft Word, Excel and Outlook
- Valid security guard license and first aid certification
- Available to work flexible hours
- Be eligible to work in Canada
- Professional attitude and ability to maintain and promote harmonious relationships with clients and staff
- Some College/University asset such as Police Foundations, Criminology, Administrative Knowledge of Legal Procedures and Criminal Code


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