Technical Inside Sales Representative

2 weeks ago

Maple Ridge, Canada R S T Instruments Ltd Full time

**About The Role - Technical Inside Sales Representative (Maple Ridge BC)**

We are excited to announce an opportunity for a Technical Inside Sales representative with the Orica Digital Solutions team. If you enjoy a fast-paced environment that works with many departments, this could be a fit for you. This essential role supports the sales function to provide high quality and timely customer service.

**What You Will Do**
- Maintain working relationships with existing customers to ensure they receive exceptional service and support when they submit an enquiry
- Assist our customers through a consultative sales process to ensure we provide the customer with the correct solutions by utilizing technical acumen of Terra Insights solutions
- Partners with technical solutioning team members to determine technical requirements and considerations
- Create quotes and orders, coordinate with production team and shipping team to ensure our customers have a positive and seamless experience with Terra Insights
- Use consultative sales skills to identify future sales opportunities
- Qualify incoming calls to prospect for further sales opportunities
- Support regional Business Development Managers
- Consistent use of Salesforce/Epicor for recording customer transactions, correspondence, and future opportunities pipeline
- Work within framework of our quality management system ISO 9001
- Other duties as assigned by management

**What You Bring**
- Previous experience in inside sales, or related sales experience
- Experience in Civil Construction Market would be an asset
- Familiarity with Public Tender Process would be an asset
- Marketing experience would be an asset

**Proven Skills / Experience**
- Proven ability in maintaining positive customer relations, networking, and account strategy management
- Experience working independently, as well as in collaboration with team members
- Strong Organizational and Time-Management skills with a proven ability to multi-task and work autonomously
- Good judgment coupled with the ability to set clear expectations to distributors and customers and make sound decisions

**Software Skills**
- Epicor ERP Systems or similar ERP Software

**Role Dimensions**
- Location: Maple Ridge, BC
- Work Schedule: Monday through Friday
- Travel: none
- Direct Reports: none
- Interactions: multiple departments and clientele
- Language: Conversational English

**Your Qualifications**
- 2+ years of experience in Inside Sales, or related sales experience in client/customer service
- Diploma or Degree in Civil Engineering/Geotechnical Engineering, or Civil Technology would be an asset

**How You Shape and Influence Others**
- Demonstrates courage, models resilience and flexibility
- Possess unquestioned reputation for integrity, ethics, personal values and solid character
- Builds the trust of others
- Strong stakeholder management, interpersonal and communication skills
- Self-aware and open to feedback
- Strong attention to detail, with a high level of accuracy, integrity & accountability
- Work effectively across business unit boundaries to develop and align diverse stakeholders
- High level decision making & problem solving skills
- Self-motivated, well organized and logical, with ability to work under pressure and meet deadlines
- Strong people management and influencing skills

**About Orica**

At Orica, it’s the power of our people that leads change and shapes our futures.

Every day, all around the world, our people help mobilize vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world.

It’s an exciting time to join us - we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation, and reimagining the way we work.

Orica USA Inc. has been recognized as one of the top companies for women to work for in the transportation industry by the Women in Trucking Association (WIT) in 2023 and 2024

**What We Offer**

As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.

You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.

**Compensation**
- Full Time Salary
- $ 63,000 - $75,000 CAD

(Salary to be determined by the applicant’s experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)

**Employee Benefits (Full Time Position)**
- Company events
- Extended health care
- Dental care
- Vision care
- RRSP
- Disability insurance

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