Service Technician I

2 weeks ago

Peterborough, Canada Superior Propane Full time

Reporting directly to the Market Manager, the _
**_Service Technician I _**:

- is an apprentice that is responsible for installing, servicing and repairing new and used appliances and propane systems while under the ongoing and direct supervision of a certified Service Technician. The Service Technician I will complete the assigned daily work schedule provided as by the supervising certified Service Technician and for following their ongoing directions for completing the work orders. The Service Technician I is also accountable for upholding the highest standards for safety in the service and handling of propane and for conducting regular vehicle inspections and maintenance. _
- It is expected that all apprenticeship requirements in order to challenge the jurisdictional exam will be completed within two (2) years._

KEY ACCOUNTABILITIES:

- _Install, service and repair used and new appliances and propane systems with direct supervision from a certified Service Technician._
- _Complete a log book capturing hours of work performed to comply with apprenticeship requirements._
- _Accurately prepare and submit daily service work orders and DTR's as directed by the supervising Service Technician. _
- _Conduct and maintain the highest standard of safety in all activities and operations ensuring compliance with the regulatory bodies and relevant regulations._
- _Ensure full understanding of Guardian standards and procedures and Health, Safety and Environmental regulations. This includes conduct pre and post vehicle inspections._
- _Collaborate with the Service Coordinator frequently for routing and scheduling information. Notify the Service Coordinator of any service, customer, routing, scheduling or safety issues immediately to obtain their guidance and instruction on how to resolve the issue or situation._
- _Collaborate with the Field Operations Manager, your direct manager, and inform them of any successes, issues or challenges encountered. Obtain their approval for overtime and submit hours worked on a timely basis bi-weekly. _
- _Provide exceptional customer service by promoting the company and its products and services positively and maintaining good customer relations. Seek and capitalize on sales opportunities as they arise.- QUALIFICATIONS:_
- _Completion of apprenticeship program requirements. _
- _Minimum one (1) year or less experience. _
- _Provincial entry level certificates and/or record of training is required. _
- _Knowledge of B149 code. _
- _Possess WHMIS and TDG training and certification. _
- _Valid drivers license with three (3) years experience and a clean drivers abstract. _
- _Physically fit and able to lift heavy objects on a regular basis. _
- _Good customer service skills._
- "Here at Superior Propane we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. If you have an accommodation need during the recruitment & selection process, we encourage you to connect with us at _
- to let us know how we can enhance your experience."_

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