Corporate Account Manager

2 weeks ago

Montréal, Canada Chemtrade Full time

**Job Description**:
**SCOPE OF POSITION**

**RESPONSIBILITIES**

**Manage Corporate Accounts**:

- Develop and maintain relationships with existing and potential customers in the territory in order to understand needs, gain market knowledge and recommend actions.
- Ensure relationships with end-use customers are favorable. Take appropriate action, where necessary, if customer is dissatisfied with any aspect of Chemtrade service.
- Independently develop/implement specific account by account tactical strategy to exceed contribution/margin plan, focusing on key criteria of volume, selling price, freight optimization and customer tank car hold time.
- Develop, analyze and negotiate sales agreements at strategic accounts with input from management in order to meet corporate objectives.
- Answer customer’s requests regarding their operation problems related directly or indirectly to the use of our products.

**Communications**:

- Conscientiously review and communicate potential opportunities that add value to the current business strategies or fit the growth strategy.
- Effectively manage sales processes including: effective communication with customers (price change notifications, quotations, etc.) territory management and planning, budgeting and forecasting, call reports, expenses, etc.
- Communicates to the business factors that affect market conditions including competitive activity/pricing, end use/industry knowledge, environmental issues and their integration with CHEMTRADE business strategies. Uses this information to optimize decisions.

**Other**:

- Proactively coordinate with operations, distribution, customer service, technical and quality functions to resolve customer issues and successfully implement business strategy.
- Coordinate with accounting personnel to keep customer accounts receivable current.
- Understand and analyze the cost structure, supply chain, inventory balance in order to meet customer requirements, structure new deals and maximize value.
- Understands all costs components which impact cost of doing business with the customer. Optimally utilizes resources available to remain within assigned budget.
- Work/Coordinate projects to develop new business or support our business along with the Sales/Marketing Departments.

**KEY SKILLS AND COMPETENCIES**
- Proven verbal and interpersonal communication skills
- Leader that can influence & drive actions with the ability to collaborate across various functions to achieve results
- Strong negotiating skills
- Proficient in proposing actions, identifying and illustrating opportunities, making recommendations and presenting them
- Solution oriented mindset driven by natural curiosity
- Commercial mindset (customer centric)

**REQUIREMENTS**
- Degree in Chemistry, Engineering or Environmental Sciences with a minimum of 10-15 years of experience in chemical sales and marketing, preferably within the Pulp & Paper Industry. MBA would be considered a strong asset.
- Bilingual in English and French would be considered as an asset.
- Valid driver’s license is required
- Valid passport
- Ability to travel between 50-70% of the time
- Strong computer skills (SAP, Office)

CHEMTRADE is a publically traded (TSX: CHE.UN) chemical manufacturing and handling company headquartered in Toronto, Canada with 65+ locations across North America and Brazil. Chemtrade provides industrial chemicals and services to our customers in three main business segments; Sulphur & Performance Chemicals, Water Solutions and Electrochemicals. Chemtrade is a reliable industry partner to the Oil & Gas, Pulp & Paper, Water Treatment and Food & Beverage industries and is committed to the codes and ethics of Responsible Care 14001.

Chemtrade is committed to fair and accessible employment practices and will, where possible, provide accommodations for persons with disabilities.

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