QA Supervisor

5 months ago

Brantford, Canada Barry Callebaut Full time

QA Supervisor

**Location**:Brantford, ON, CA, N3V 0A8At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond

**Quality Assurance Supervisor**

**JOB DESCRIPTION**
- The Quality Assurance Supervisor is an integral member of the site team to implement robust Quality System in the plant.
- The Quality Assurance Supervisor responsibilities are to oversee the daily tasks of the quality department including maintaining quality assurance programs as per Company Policies and Procedures.
- The Quality Assurance Supervisor must be able to communicate and interact with all levels of personnel and assimilate pertinent information and data.
- The QA Supervisor must possess the ability to manage multiple activities as well as urgent requests in a professional and timely manner.
- The QA Supervisor shall have an excellent understanding of principles of Food Safety, Laboratory Safety and Quality Assurance and Control with ability to train fellow employees and facilitate plant wide programs.
- The QA Supervisor is directly responsible for the oversight of the Quality Assurance program of the Brantford facility.
- The QA Supervisor has a strong commitment to food and employee safety and ensures compliance at all times.

**MAIN RESPONSIBILITY & SCOPE**
- Build and maintain robust quality systems to achieve the corporate Quality goals and objectives.
- Oversee the plant’s Quality Assurance system to ensure all corporate, customers’ applicable regulatory requirements: CFIA/Canada & FDA/USA are met.
- Direct oversight of the daily work activities of the QA staffs as well as develop direct reports 60% of time to be spent on the shop-floor for coaching & training for staff, focus on Quality & Food Culture and other critical areas to strengthen the GMPs.
- Oversee of the analytical testing and micro releases, and sensory program and training
- Oversee EMP program and manage the Apollo EMP data system.
- Completion of CAPA reports for customer complaints.
- Compile QA reports including monthly KPI’s, Supplier NCR’s, GMP, and First Time Right.
- Know and understand Food Safety Principles: HACCP, GMPs, and Allergens etc.
- Know and understand Laboratory Testing Techniques, Methodologies, Safety Principles and GLPs
- Know and understand Principles of Food Microbiology
- Directly interact with internal departments and other functional areas to facilitate QA operations
- Ensure that new and current staff is trained properly according to BC protocol in quality, analytical, sensory micro and food safety test procedures and methods
- Know and understand thoroughly the laboratory instrumentation and equipment including calibration and preventive maintenance
- Ensure data is entered into the Quality Module of SAP accurately and in a timely manner
- Oversee analytical sensory testing, review results and communicate non conformances, maintain appropriate Non-Conformance logs
- Submit reports to Sr. QA Manager: First time quality, KPI, Food Safety, GMP, Internal Audits as required
- Participate in third party and internal audits as assigned (FSSC, Customer, and Regulatory), and participate in CAPA and its follow up
- Perform projects and special requests as assigned (site committees, continuous improvement)
- Liaise between production, supply chain, CSR and vendor to ensure food safety objectives are met and maintained in the supply chain.
- Principal trainer for Quality/GMP and responsible for the plant-wide training as well as specific plant employee training: New Hire and Refresher training
- Work as a PCQI to review and sign off the food safety documents as per FSMA or SFCA.
- Ensure validation, verification and monitoring of food safety and sanitation programs are completed and executed.
- Assist in managing the site’s DMS: creating, maintaining and uploading policy and procedures.
- Perform projects and special requests as assigned including local or regional initiatives.
- Support on Regional QA projects as needed and be a leader amongst regional peers and share/support best practices
- In the absence of the Sr. QA Manager, represent all Food Safety Systems and Processes.

**SCOPE**
- The Quality Assurance Supervisor is d

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