Customer Service Support Representative

6 months ago


Ottawa, Canada nugget.ai Full time

**Employment Type**: Full-time

**Salary**:$21.65/hr

**Position Summary**:
**Requirements**:

- High School Diploma or GED equivalent
- Previous experience in a customer service role
- Knowledge of Microsoft Office suite
- Strong verbal and written communication skills and excellent ability to listen and respond
- Must be courteous with strong customer service orientation
- Excellent multitasking abilities
- Strong flexibility and the ability to manage and adapt to changing priorities quickly

**Nice to Haves**:

- Associate’s or Bachelor’s degree
- Experience working in a contact center/call center environment

**Job Duties/Responsibilities**:

- Resolve routine customer requests with services via inbound, outbound calls, or the Internet.
- Speak with customers in a courteous, friendly, and professional manner using protocol procedures.
- Inquire, clarify, and confirm customer requirements and understanding of the solution.
- Provide additional customer education and information as needed.
- Notify clients of any results in a timely and accurate manner
- Participate in activities designed to improve customer satisfaction and business performance.
- Perform administrative support for school record management, CRM data maintenance, and internal records to assure HIPAA compliance.



  • Ottawa, Canada LMG Full time

    LMG is one of the top consulting firms in the greater Ottawa area. We work with renowned clients in the telecommunications industry and are gearing up to launch a campaign focused on new technological offerings. We have our eyes set on one goal, to grow their consumer base and expand their brand reputation into new markets across the country. With the tools...


  • Ottawa, Canada LMG Full time

    LMG is one of the top consulting firms in the greater Ottawa area. We work with renowned clients in the telecommunications industry and are gearing up to launch a campaign focused on new technological offerings. We have our eyes set on one goal, to grow their consumer base and expand their brand reputation into new markets across the country. With the tools...


  • Ottawa, Canada Fix Network Full time

    **Fix Auto Kanata is looking for a Customer Service Representative!**: As a **Customer Service Representative**, you will act as brand ambassador and provide positive brand experience to all customers. The role as a Customer Service Representative is to ensure that the customer receives a legendary customer service experience. If you are a people person and...


  • Ottawa, Ontario, Canada THE SHEPHERD'S CALL Full time

    Customer Service RepresentativeWe're hiring a Customer Service Representative to join our team at THE SHEPHERD'S CALL. As a Customer Service Representative, you will be responsible for ensuring our clients receive exceptional customer service and support.Key Responsibilities:- Answer incoming calls and respond to customer inquiries.- Provide accurate and...


  • Ottawa, Canada Summit Marketing Solutions Full time

    We are all about the customer experience and ensuring they are always cared for at all costs. We are on a mission to find individuals who can create and deliver fantastic customer experiences. Our business is about making customers happy. That's all we do. Our Customer Service Representative team has helped companies build engaged, pleased, profitable...


  • Ottawa, Canada La Compagnie Commonwealth Plywood Full time

    Commonwealth Plywood Distribution is a full-line distributor of woodworking materials offering a unique service for architects, designers, kitchen designers and cabinetmakers. Serving our customers since 1940, the relationship of trust we have with our customers and suppliers sets us apart from the competition. We're a small, dynamic team, with a positive...


  • Ottawa, Canada Globedex Financial Corp. Full time

    Globedex Financial Corp. is a full service tax and accounting firm. Since our founding, we've built a firm that specializes in helping our clients with problems they may have. Our mission and purpose is to provide affordable products and services that relieve the small-to-medium sized business owner or manager the headaches of the financial aspects of their...


  • Ottawa, Ontario, Canada Fastenal Full time

    Overview Fastenal is a leading industrial supplier seeking a highly motivated Customer Service Representative to support our sales team. As a key member of our team, you will play a vital role in providing exceptional customer service and assisting with sales-related tasks.ResponsibilitiesAssist with sales and customer service inquiries via phone, email, or...


  • Ottawa, Canada Royal Canadian Mint Full time

    The Mint is hiring a Customer Service Representative, Customer Solutions, who can thrive in a dynamic and inclusive environment. Named one of the National Capital Region’s Top Employers, the Royal Canadian Mint has a rich history dating back to 1908 and is recognized as one of the largest and most versatile mints in the world. We produce coins for...


  • Ottawa, Canada Fortinet Full time

    Fortinet is currently looking for Customer Service Representatives to join our Technical Assistance Center (TAC) in Ottawa to provide exceptional customer service for our loyal customers. The ideal candidate is energetic and passionate about working for Fortinet and supporting our customers, while developing good and respected relationships with both...


  • Ottawa, Canada Fortinet Full time

    **Customer Service Representative** **Responsibilities**: - Work and resolve Customer Service-related queries through phone, chat and web tickets in accordance with Fortinet policies - Screen incoming Customer calls, assist with ticket creation, verify entitlement and route Customers to the appropriate team within the Customer Service & Support...


  • Ottawa, Canada Lifemark Health Group Full time

    **Customer Service Representative** **-** *** **Pro Physio - Active Aging & Rehab** **Part-Time** **Location: 1145 Bridge St** **Manotick, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a...


  • Ottawa, Ontario, Canada beBee Professionals Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at beBee Professionals in Ottawa. The ideal candidate will have a minimum of two years of customer service experience and excellent communication and interpersonal skills.The successful candidate will be responsible for providing excellent customer...


  • Ottawa, Ontario, Canada CB Canada Full time

    We are seeking a highly motivated Customer Service Representative to join our team at CB Canada. This is a full-time opportunity for a 12-month contract. The successful candidate will work on-site with the team, helping to support and expand our large social media self-serve advertising customer base. Key responsibilities include proactively reaching out to...


  • Ottawa, Canada Aqua Brilliance Solutions Full time

    As an industry leader in environmental handling and treatment services, Aqua Brilliance Solutions is looking for Customer Service Representatives to join our team. The Customer Service Representative is responsible for the brand and market presence of a well-established environmental solutions company and establishing and continuing relationship development...


  • Ottawa, Canada Natural Purity Full time

    As an industry leader in environmental solutions, Natural Purity is looking for Customer Service Representatives to join our team. The Customer Service Representative is responsible for the brand and market presence of a well-established environmental solutions company and establishing and continuing relationship development with our customers....


  • Ottawa, Ontario, Canada AppleOne Full time

    Job Title: Call Center RepresentativesWe are seeking highly motivated and customer-focused individuals to join our team as Call Center Representatives. As a key member of our front-line support team, you will play a vital role in delivering exceptional customer service to our clients.Job Summary:As a Call Center Representative, you will be responsible for...


  • Ottawa, Canada Nordion Full time

    Reporting to the Manager Customer Service, the Customer Service Representative at Nordion is responsible for customer order management and ensuring the successful execution of all order deliverables. This role requires close collaboration with Customer Account Managers to meet business targets and provide exceptional customer service. The Customer Service...


  • Ottawa, Canada Lifemark Health Group Full time

    **Customer Service Representative** **-** *** **Pro Physio - Active Aging & Rehab** **Part-Time** **Location: 1145 Bridge St** **Manotick, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a...


  • Ottawa, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a Customer Service Representative to work at our food counter in Ottawa. In this role, you will be responsible for taking customer orders, preparing food items, and providing excellent customer service.Key Responsibilities:Taking customer orders and preparing food items according to customer preferences.Maintaining a clean and organized food...