Sales and Marketing Associate

6 months ago

Burnaby, Canada NuWave Research Inc Full time

**Position purpose**:

- This position is responsible for supporting relationships with potential customers and solidify long-term relationships with existing clients.
- This position is responsible for effectively supporting sales team and marketing plan.

**Duties and responsibilities**:

- Manage an accurate and meticulously current CRM system.
- Prepare call summaries for the CRM system and high-level updates for management as assigned.
- Update website text and make minor content changes.
- Provide administrative support (e.g., scheduling calls, meetings, NuWave site visits, and customer site visits).
- Conduct discovery calls or help qualify prospects by researching the prospect prior to and after the call.
- Follow up on sales inquiries in a timely fashion.
- Create presentations to potential customers. Create customized sales packages for potential high value customers.
- Assist in editing and proofreading sales agreements, marketing materials and other communications both internal and external.
- Facilitate communication between Sales and the Material Science and Engineering departments to ensure customer needs for feasibility, development, and other testing are being met.
- Maintain an understanding of customer needs and evaluate research and development opportunities demanded by current market analysis.
- Help maintain sales technology infrastructure.
- Help create, maintain and organize department standard operating procedures.
- Help execute quarterly Sales & Marketing department goals.
- Organize and participate in customer demos, tradeshows, and expos.
- Prepare and execute annual customer questionnaires designed to evaluate the effectiveness of various parts of the customer experience.
- Both domestic and international travel depending on business needs (not frequent).

**Qualifications**:

- Education_
- Bachelor’s degree/ diploma in business, science or other relevant fields is required.
- Certification_
- Class 5 clean driver’s license with access to a car.
- Experience_
- Experience in B2B sales or marketing is an asset.
- Experience using Microsoft Business Central CRM software is an asset.
- Experience with SEO/SEM campaigns is an asset.
- Experience with WordPress.
- Experience in project management is an asset.
- Intermediate Microsoft Excel and PowerPoint skills are required.
- Experience in market analysis is an asset.
- Experience in creating client deliverables in Microsoft Word and Microsoft PowerPoint is an asset.
- Skills and Abilities_
- Ability to suppress ego is required.
- Ability to manage and prioritize a pipeline of leads to meet or exceed sales targets
- Strong ability to manage time and multiple priorities to achieve high-quality deliverables and avoid bottlenecks.
- Ability to adapt to changing priorities, meet deadlines and positive attitude under pressure.
- Professional etiquette (both written and verbal) with co-workers, customers, vendors, and individuals visiting NuWave Research.
- Strong work ethic and ability to work positively and respectfully with co-workers.
- Ability to work independently and in a collaborative team-oriented sales environment.
- Entrepreneurial, focused and goal-oriented mindset.
- Passion for innovation and customer solutions.

**About NuWave Research Inc**:

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