Project Manager, Architectural Interiors

4 weeks ago

Calgary, Canada Teknion Limited Full time

**Who are we?**

Teknion creates furniture that connects people, technology and spaces. We hold to a simple yet powerful principle: design does matter. We are a different kind of company-one with an entrepreneurial spirit defined by passion, curiosity and bold, creative thinking. A privately held company with a youthful entrepreneurial spirit, we recognize the vast skills, knowledge, perspectives and cultural contributions that diversity brings to Teknion. Because different perspectives and experiences trigger creativity and innovation, diversity is integral to our success. Our employees are the heart and soul of our business. To support their development is to enhance our biggest asset.

**What will you be doing?**
- Regional workflow knowledge leader
- Workflow knowledge includes a comprehensive and ongoing understanding of the opportunities in the region, by dealer, and their impending schedules and requirements pertaining to project activities, dealer accountabilities, product and process resources, and manufacturing forecasting. Utilizing SalesForce (SFDC), and working directly with regional sales, ensure that accurate and timely sales activity is reflected
- Project facilitation
- Project facilitation refers to the process of collaborating with dealers in a proactive manner, acting as a mentor and resource to the dealer’s project manager, in the development and execution of opportunities. This consultation is expected to commence from the moment the opportunity has been identified and the dealer is working with the client, sales and Teknion's Architectural Interiors to develop a viable solution. In accomplishing this, the PMO will act as the single point of contact for the dealer, assisting in establishing project schedules and accountabilities, engaging internal Teknion support, and continuously mentoring best-practice activities, including continuously training of dealer resources on Teknion Architectural Interiors product, product and specification management and technology usage, order coordination, and the management of project timelines and outcomes
- Order management
- Order management pertains to the process of actively intervening in the order coordination process to ensure a positive outcome. The position is expected to perform this function on both Teknion managed and dealer managed projects.

**_Specific Accountabilities:_**
- Dealer projects and activities:

- Proactively engage dealers, on an ongoing basis, to review upcoming as well as ongoing project and order activity
- Assist the dealer project manager and specifier to ensure that they carry out the activities as outlined above and complete the activities as per the project schedule
- Proactively alert all impacted parties if the dealer representatives are not completing critical project management activities, are not hitting critical dates or are otherwise not managing a project effectively
- Make recommendations to resolve project management issues and minimize the chances of project failure.
- Act as the single point of contact for the identified dealer project manager and specifier on project related questions
- Work with Teknion resources to assist with the resolution of Delay Notifications (DNs) before communicating to dealers
- Work with Teknion’s Claims to assist with the review, root cause analysis and resolution of claims as necessary to support projects managed by assigned dealers
- Ensure that he submittal of a delivery schedule is consistent with the project schedule, is prepared in support of Teknion’s Freight and Logistics policies, and submitted for approval
- Provide informal specification and project management training to dealers as required; work with dealer resources on a continuous basis to improve their product, specification, order coordination and/or project management knowledge

**What skills, experience and education are we looking for?**
- Minimum college or university degree with architectural/construction background or equivalent work experience
- Minimum 5 years of related experience interfacing with customers in the handling of detail-oriented inquiries
- Excellent project management, communication and time management skills; PMP training would be an asset
- Experience using Microsoft Office suite incl. Word, Excel, Project, PowerPoint
- Strong presentation skills - both written and verbal
- Process oriented, with strong focus on task completion and the ability to meet tight deadlines
- Demonstrated proficiency in AutoCad and the ability to read construction and engineering assembly drawings
- Experience using furniture or wall specification software is an asset
- Flexibility to modify behaviour and procedures to reflect changing business needs
- Must be able to work in a cross-functional team environment with individual responsibilities that must be completed according to a strict schedule
- The ability to travel, on occasion and as necessary, both locally and regionally
- Strong leadership and

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