Operations Supervisor
6 months ago
This is an interview position plus CEV.
GENERAL SUMMARY
This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day-to-day sort operations and assigned Cargo Handlers (CH) staff within a station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort function. The Operations Supervisor has oversight for all CH functions, including the direction of work activities, employee mentoring/coaching/training ensuring administrative processes are compliant with FXE policies and procedures and government regulations
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
College degree
2 years FedEx sort operations or senior level hourly role experience OR,
2 years supervisory experience in related industry
Must possess valid driver’s license and a good driving record
EXCEL Leadership Development Stream (preferred)
Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.
Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification
Ability to mentor, coach, and act as a knowledge resource to other employees
Ability to inspire a shared vision and empower and motivate a team
Ability to prioritize and delegate in a time-sensitive manner
Addresses and resolves conflict management
Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.
Seeks to simplify business processes while ensuring quality
Takes accountability for department failure and acts quickly to find a suitable solution
Strong organizational, planning, and analytical skills
GRADE: 84
CONNAISSANCES, COMPÉTENCES ET CAPACITÉS REQUISES
Diplôme d’université
2 ans d’expérience dans les opérations de tri chez FedEx OU dans un poste horaire supérieur de niveau principal,
2 ans d’expérience en supervision dans un domaine apparenté.
Doit avoir un permis de conduire valide. Doit avoir un bon dossier de conduite.
Voie de développement du leadership EXCEL (préféré)
Capacité de soulever 70 lb. Capacité de manœuvrer tout colis pesant jusqu’à 150 lb avec l’équipement approprié.
Capacité à réussir toutes les formations de base et de recyclage (y compris l’obtention et le maintien de la certification DG).
Capacité à encadrer, coacher et être une source de connaissances pour les autres employés.
Capacité d’inspirer une vision commune et d’autonomiser et de motiver une équipe.
Capacité d’établir des priorités et de déléguer rapidement.
Savoir gérer et résoudre les conflits.
Communiquer de manière claire, concise et rapide. Écouter et répondre avec empathie.
Chercher à simplifier les processus de gestion tout en assurant la qualité.
Prendre la responsabilité des échecs de son groupe et agir rapidement pour trouver une solution convenable.
Compétences solides en organisation, planification et analyse.
**Preferred Qualifications**:
**Pay Transparency**:
**Pay**:
**Additional Details**:AM Shift
DÉNI DE RESPONSABILITÉ
- de leur dossier de conduite courant,
- des résultats de leur entrevue et
- des résultats de toute évaluation de leurs compétences de conducteur.
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