Dental Receptionist

6 days ago


Calgary, Canada Health Plus Dental Centre Full time

Job Summary:
We are seeking a skilled Dental Receptionist to cover maternity leave till Sept 2025 and will be relocated to sister office as a permanent position.

As a Dental Receptionist, you will be responsible for providing excellent customer service and administrative support in a dental office setting. Your role will involve managing patient appointments, maintaining electronic medical records, and ensuring the smooth operation of the front desk.

**Duties**:

- Greet and check-in patients, ensuring a positive and welcoming experience
- Schedule and confirm patient appointments using an electronic scheduling system
- Answer phone calls and respond to inquiries in a professional and courteous manner
- Verify insurance coverage and assist patients with insurance-related questions
- Collect and process patient payments
- Maintain accurate and up-to-date electronic medical records using dental office software (such as Cleardent)
- Coordinate with dental staff to ensure efficient patient flow
- Assist with administrative tasks, such as filing, faxing, and scanning documents
- Follow office protocols and maintain confidentiality of patient information
- Provide exceptional customer service to patients, addressing their needs and concerns
- Account receivable and payments
- Other assigned by supervisor

Qualifications:

- Previous experience as a Dental Receptionist 3-5yrs preferred
- Knowledge of dental terminology and procedures
- Proficient in using office equipment, including phone systems and computers
- Familiarity with electronic medical records systems (such as Cleardent) is an advantage
- Strong organizational skills with the ability to multitask effectively
- Excellent communication skills, both verbal and written (must be fluent in English, and Mandarin speaking is preferred)
- Detail-oriented with a high level of accuracy in data entry
- Ability to work well in a team environment

Work schedule (negotiable):
Mon:9am-5pm

Tue: OFF

Wed:9am-5pm

Thur:9am-5pm

Fri:11am-7pm

Sat:9am-5pm (Off on long weekend Sat)

Pay: $23.00-$35.00 per hour

Expected hours: 37.5 per week

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental receptionist: 2 years (required)

Work Location: In person

Application deadline: 2024-11-30


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