Communications Specialist, Claims

3 weeks ago

Vancouver, Canada The Co-operators Full time

**Position Overview**:
**Company**:CGIC

**Number of Positions**: 1

**Language**: Bilingualism in English and French is an asset.

**Work Model**:Hybrid

**Alternate Title**: n/a

**Additional Information**:
**The Opportunity**:
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Our Claims team aspires to create peace of mind for our clients and our communities. Our national team of knowledgeable and trusted professionals serve our clients with compassion. We are passionate about continuous improvement and operate with high-integrity, motivated by our desire to do the right thing for our clients.

As the Communications Specialist, Claims you will be responsible for the coordination and tactical implementation of internal communication activities. You will support the execution of essential communication advancements, including the design and use of various technology and channels.

**How you will create impact**:

- Creating internal communication plans and providing support to stakeholders for initiatives related to our strategic projects and deliverables.
- Writing content for a wide range of communication initiatives and mediums, ensuring alignment with communication best practices and monitoring emerging trends.
- Consulting with project stakeholders to determine communication objectives and establish the scope of requirements.
- Collaborating with business partners to plan for meetings, coordinate logistics and develop communications to support claims initiatives.
- Providing a full range of administrative support including creating presentations for senior leaders, gathering content and supporting ad hoc requests.

**How you will succeed**:

- You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
- You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions, and proactively propose solutions.
- You have strong communication skills to clearly convey messages and explore diverse points of view.
- You build trusting relationships and provide guidance to support the development of colleagues.

**To join our team**:

- You have two years of internal communications experience in a corporate environment.
- You have a post-secondary degree in Communications, Business or a related field.
- Having the Accredited Business Communicator (ABC) designation or the Chartered Insurance Professional (CIP) designation is an asset.
- You have working knowledge and experience with project plans, writing, editing, researching content and facilitating meetings with 500+ attendees.
- Fluency in English (writing, speaking, reading) required, and fluency in French (writing, speaking, reading) is an asset.

**What's in it for you?**:

- Training and development opportunities to grow your career.
- Flexible work options and paid time off to support your personal and family needs.
- A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
- Paid volunteer days to give back to your community.
- A comprehensive total rewards package, including competitive salary, bonus, pension and benefits.

**Interested in applying?**:
Co-operators is focused on fostering an inclusive, equitable and accessible work environment and we encourage individuals from all identity groups to apply. If you require an accommodation during the recruitment process, please contact the hiring manager.

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