Claims Specialist

2 weeks ago

Vancouver BC, Canada Apex Systems Full time

Responsibilities

  • Ensure that all data and information that supports the creation of the damage claim invoice is accurate and complete. Reconciles and validates the supporting information to allow the invoice approvals and generation to occur.
  • Prepares timely billing to customers including review billing information for consistency, accuracy and appropriate approvals.
  • Distributing customer invoices and appropriate supporting documentation. Prepare invoice break down statements when requested by internal or external customers.
  • Prepares and updates claims interactions in online; runs queries and reports, updates and maintains all related information. Processes records for hit and exposed lines; reviews for accuracy and compliance.
  • Processes claim related work orders and notifications, maintaining data integrity.
  • Works with Managers/Supervisors to resolve customer disputes, creates supporting documentation for billing arrangements; applies discounts where required; actions collections and/or write offs.
  • Responds to internal and external customer inquiries, verbally or in written communications.
  • Responsible for pursuing all claims less than $5000.00
  • Provides assistance with pursuing recoveries from damages incurred on assets (mains, services, meters, etc.) for claims and adjusts claims against including foreign utility damage, and general damages (structural, environmental, etc.) for minor claims.
  • Collaborates with others to gather claim information; May communicate with claimants, employees, and others external agencies (i.e. insurance company).
  • Provides assistance with the assessment and payment of claims involving .
  • Provides support to others in the investigation and gathering of information of all claims files.
  • Performs administrative duties such as scans documents in SAP, prepares and/or mails letters or emails, invoices, reminder notices, etc.
  • Performs duties of a minor nature related to the above duties that do not affect the rating of the job.

Requirements

  • High School graduation plus a minimum of a post-secondary education certificate from a recognized institution in a legal field .
  • Minimum of two (2) years directly related , relevant work experience, typically gained through an Operation Support Representative 3 position, or an insurance and claims work environment.
  • Customer service and strong verbal/non-verbal communication skills, including the ability to: respond to difficult or demanding internal/external customer situations with tact and diplomacy either over the phone, written, or in person; and take initiative to successfully resolve matters.
  • Sound organizational skills including the ability to multi-task, prioritize and work under pressure during peak workload periods and to meet tight deadlines.
  • Sound written communication skills including the ability to prepare and compose a variety of external and internal correspondence and process enquiries.
  • Courteous, professional manner in dealing with internal and external contacts including positive interpersonal skills and the ability to work in and contribute to a positive team environment.
  • Fast, accurate keyboarding skills (60 words per minute), including the ability to format various types of correspondence, reports, forms, charts, and electronic spreadsheets.
  • Working knowledge of computer systems operations, environment and peripherals. Sound working knowledge of various applications software in use in the department (SAP & suite of MS Office products).
  • Knowledge of field operations processes and procedures.
  • Sound analytical and decision making skills.
  • Ability to interpret data from a variety of sources

  • Claims Specialist

    7 days ago

    Vancouver, BC, Canada Humans of HR Full time

    Introducing Humans of HR, a boutique recruitment agency rapidly establishing itself as the premier choice for sourcing and placing highly skilled Professionals. With an expansive network and an unwavering commitment to customer satisfaction, we stand out as the definitive partner in guiding you towards your next career milestone.Are you ready to embark on a...

  • Claims Specialist

    1 week ago

    Vancouver, BC, Canada Humans of HR Full time

    Introducing Humans of HR, a boutique recruitment agency rapidly establishing itself as the premier choice for sourcing and placing highly skilled Professionals. With an expansive network and an unwavering commitment to customer satisfaction, we stand out as the definitive partner in guiding you towards your next career milestone.Are you ready to embark on a...

  • Claims Specialist

    7 days ago

    Vancouver, BC, Canada Humans of HR Full time

    Introducing Humans of HR, a boutique recruitment agency rapidly establishing itself as the premier choice for sourcing and placing highly skilled Professionals. With an expansive network and an unwavering commitment to customer satisfaction, we stand out as the definitive partner in guiding you towards your next career milestone. Are you ready to embark on...

  • Claims Specialist

    2 weeks ago

    Vancouver, Canada Humans of HR Full time

    Introducing Humans of HR, a boutique recruitment agency rapidly establishing itself as the premier choice for sourcing and placing highly skilled Professionals. With an expansive network and an unwavering commitment to customer satisfaction, we stand out as the definitive partner in guiding you towards your next career milestone. Are you ready to embark on a...

  • Claims Specialist

    2 weeks ago

    Vancouver, Canada Humans of HR Full time

    Introducing Humans of HR, a boutique recruitment agency rapidly establishing itself as the premier choice for sourcing and placing highly skilled Professionals. With an expansive network and an unwavering commitment to customer satisfaction, we stand out as the definitive partner in guiding you towards your next career milestone.Are you ready to embark on a...

  • Claims Specialist

    2 weeks ago

    Vancouver, Canada Humans of HR Full time

    Introducing Humans of HR, a boutique recruitment agency rapidly establishing itself as the premier choice for sourcing and placing highly skilled Professionals. With an expansive network and an unwavering commitment to customer satisfaction, we stand out as the definitive partner in guiding you towards your next career milestone.Are you ready to embark on a...

  • Claims Specialist

    2 weeks ago

    Vancouver, Canada Humans of HR Full time

    Introducing Humans of HR, a boutique recruitment agency rapidly establishing itself as the premier choice for sourcing and placing highly skilled Professionals. With an expansive network and an unwavering commitment to customer satisfaction, we stand out as the definitive partner in guiding you towards your next career milestone. Are you ready to embark on a...

  • Claims Specialist

    1 month ago

    Vancouver, Canada The City of Vancouver Full time

    **Requisition ID**:40831 **Organization** Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is...

  • Medical Claims Consultant

    7 days ago

    Vancouver, BC, Canada Humans of HR Full time

    Introducing Humans of HR, a boutique recruitment agency rapidly establishing itself as the premier choice for sourcing and placing highly skilled Professionals. With an expansive network and an unwavering commitment to customer satisfaction, we stand out as the definitive partner in guiding you towards your next career milestone. We're seeking an...

  • Medical Claims Consultant

    1 week ago

    Vancouver, BC, Canada Humans of HR Full time

    Introducing Humans of HR, a boutique recruitment agency rapidly establishing itself as the premier choice for sourcing and placing highly skilled Professionals. With an expansive network and an unwavering commitment to customer satisfaction, we stand out as the definitive partner in guiding you towards your next career milestone. We're seeking an...

  • Claims Specialist

    2 weeks ago

    Vancouver, BC, Canada Apex Systems Full time

    ResponsibilitiesEnsure that all data and information that supports the creation of the damage claim invoice is accurate and complete. Reconciles and validates the supporting information to allow the invoice approvals and generation to occur.Prepares timely billing to customers including review billing information for consistency, accuracy and appropriate...

  • Claims Specialist

    7 days ago

    Vancouver, BC, Canada Apex Systems Full time €5,000

    ResponsibilitiesEnsure that all data and information that supports the creation of the damage claim invoice is accurate and complete. Reconciles and validates the supporting information to allow the invoice approvals and generation to occur.Prepares timely billing to customers including review billing information for consistency, accuracy and appropriate...

  • CA- Content Claims Specialist

    6 days ago

    Kelowna, BC, Canada Crawford & Company Full time

    Position Summary We are currently recruiting for an Content Claims Specialist to join our Edjuster team in Kelowna, British Columbia, Canada.  The role of Content Claims Specialists is a multi-faceted role, which focuses primarily in the following four key areas of edjuster’s content claims handling operations: With a high focus on customer service,...

  • Claims Specialist

    2 weeks ago

    Vancouver, Canada Apex Systems Full time

    Responsibilities Ensure that all data and information that supports the creation of the damage claim invoice is accurate and complete. Reconciles and validates the supporting information to allow the invoice approvals and generation to occur. Prepares timely billing to customers including review billing information for consistency, accuracy and appropriate...

  • Claims Specialist

    2 weeks ago

    Vancouver, Canada Apex Systems Full time

    Responsibilities Ensure that all data and information that supports the creation of the damage claim invoice is accurate and complete. Reconciles and validates the supporting information to allow the invoice approvals and generation to occur. Prepares timely billing to customers including review billing information for consistency, accuracy and appropriate...

  • Claims Specialist

    2 weeks ago

    Vancouver, Canada Apex Systems Full time

    Responsibilities Ensure that all data and information that supports the creation of the damage claim invoice is accurate and complete. Reconciles and validates the supporting information to allow the invoice approvals and generation to occur. Prepares timely billing to customers including review billing information for consistency, accuracy and appropriate...

  • Claims Specialist

    2 weeks ago

    Vancouver, Canada Apex Systems Full time

    Responsibilities Ensure that all data and information that supports the creation of the damage claim invoice is accurate and complete. Reconciles and validates the supporting information to allow the invoice approvals and generation to occur. Prepares timely billing to customers including review billing information for consistency, accuracy and appropriate...

  • Claims Specialist

    2 weeks ago

    Vancouver, Canada Apex Systems Full time

    ResponsibilitiesEnsure that all data and information that supports the creation of the damage claim invoice is accurate and complete. Reconciles and validates the supporting information to allow the invoice approvals and generation to occur.Prepares timely billing to customers including review billing information for consistency, accuracy and appropriate...

  • Claims Specialist

    2 weeks ago

    Vancouver, Canada Apex Systems Full time

    ResponsibilitiesEnsure that all data and information that supports the creation of the damage claim invoice is accurate and complete. Reconciles and validates the supporting information to allow the invoice approvals and generation to occur.Prepares timely billing to customers including review billing information for consistency, accuracy and appropriate...

  • Claims Specialist

    2 weeks ago

    Vancouver, Canada Apex Systems Full time

    ResponsibilitiesEnsure that all data and information that supports the creation of the damage claim invoice is accurate and complete. Reconciles and validates the supporting information to allow the invoice approvals and generation to occur.Prepares timely billing to customers including review billing information for consistency, accuracy and appropriate...