Client Care Coordinator

4 months ago


Nanaimo, Canada WS Audiology Americas Full time

Part of WSAudiology group, _HearCanada bolsters a world-class team of hearing care professionals/pioneers who share a passion for providing Wonderful Sound for All. With 60% of the Canadian population experiencing a type of hearing health issue in 2021, our teams are passionate about providing an exceptional client experience through their hearing journey, going above and beyond to provide relevant and meaningful solutions._

We are on the hunt for a Client Care Coordinator for our Nanaimo, BC hearing clinic (Bowen and Fern Road intersection). This is a** full-time Monday - Friday day shift **opportunity and would be a great career move for someone with strong administration/customer service skills looking to join a growing team.

**What you'll do**:

- Act as the key point of contact for patients at our clinic with client-facing/front-desk responsibilities (answering phones, scheduling appointments, greeting clients)
- Perform administrative tasks (processing payments, maintaining client files, ordering supplies, receiving incoming mail and packages)
- Educate patients on hearing device payment plans, insurance direct-billing, trial periods, and basic product questions with the goal of increasing sales and fostering loyalty to our services and products
- Participate in HearCANADA branding and marketing initiatives (attending community-based events, marketing collateral drop-offs, networking with other healthcare providers)
- Assist clinical team members with sanitization and equipment as directed

**What we are looking for**:

- 2+ years of experience in a retail customer service, administration, sales, or clinic capacity (or a blend of these settings)
- Experience in a retail or sales-oriented environment is strongly preferred
- An energetic, self-driven person who is excited about business development and community partnerships/marketing
- Excellent communication skills with an ability to establish and build relationships with colleagues, coworkers, and community partner
- Proficiency with scheduling software and MS Office
- A valid driver's license and access to a vehicle is preferred as the role will involve some work related (mileage is compensated) local travel to events/marketing engagements

**What’s in it for you**:

- $21 - $24 / hour based on experience + quarterly bonus
- Employer-paid benefits that start on your first day
- RRSP program with employer matching
- Education assistance program and ongoing mentorship/professional development opportunities
- A culture that promotes inclusivity and a shared passion in making a positive impact in our community



  • Nanaimo, Canada Motion LP Full time

    **Consider joining us as a Client Care Coordinator if**: You have worked in a call center, customer service, or office environment, responding to competing demands and prioritizing tasks. You have high attention to detail, strong organizational skills, and a willingness to help wherever and whenever you are needed. You can foster relationships with...


  • Nanaimo, Canada PHSA Full time

    **Client Care Coordinator** BC Mental Health & Substance Use Services Nanaimo, BC **_ Relocation Assistance is available for this opportunity!_** Correctional Health Services (CHS) is a province-wide, specialized program providing care for clients who are incarcerated in one of BC’s 10 provincial correctional facilities. We believe everyone deserves a...


  • Nanaimo, Canada Island Health Full time

    **Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health (Vancouver Island Health Authority), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Under the...

  • Health Care Assistant

    6 months ago


    Nanaimo, Canada Caranest Care Full time

    **Are you passionate about improving lives and seeking a fulfilling career path? Are you drawn to working with seniors? Caranest Care presents an ideal opportunity for you!** **Caranest Care is committed to providing adaptable, high-quality care solutions, empowering seniors to remain in the comfort of their own homes, recognizing it as the safest...

  • Client Care Specialist

    2 months ago


    Nanaimo, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a Client Care Specialist to join our team at beBee Professionals in Nanaimo, Canada. As a Client Care Specialist, you will be responsible for providing essential care and support to clients, enhancing their quality of life and promoting independence.Key Responsibilities:Assist clients with personal care, including hygiene, dressing, and...


  • Nanaimo, British Columbia, Canada Care Full time

    We are seeking a trustworthy and experienced cat sitter to provide care for our two boys, an elderly cat and a one year old. The elderly cat requires insulin injections twice daily, which must not be delayed.ResponsibilitiesCare for both cats, ensuring their needs are met.Administer insulin injections to the elderly cat at the correct times.Provide affection...


  • Nanaimo, Canada VCA Animal Hospitals Full time

    **Veterinary Reception, Client Care**: **Location: Nanaimo, BC**: **Applecross Veterinary Hospital** is currently welcoming a full time, Client Care Coordinator to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will...

  • Health Care Aide

    1 month ago


    Nanaimo, Canada Ohana Care Inc. Full time

    Ohana Care Health Services is looking for Health Care Aides with a current health care aide certificate, and a passion for providing seniors with outstanding care. The most important part of our work is to make our clients feel they're cared for, and to build a trusting relationship. We offer competitive wages and a minimum 4 hour shift schedule. We offer...


  • Nanaimo, Canada Tuktu Care Full time

    **About us** Tuktu is an on-demand at-home help for seniors and vulnerable groups. Our smart matchmaking technology finds customers and their families the best suited person from their community who can help with the little things. **Job Overview**: We are seeking reliable companions to join our team. The role will be to support seniors and others in the...


  • Nanaimo, Canada Air Liquide Full time

    At VitalAire we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancement and digitization of our tools, products, and systems, to forging meaningful relationships with our patients. VitalAire is Canada’s leading provider of sleep apnea tests, treatments and home oxygen services. We...

  • Health Care Assistant

    3 months ago


    Nanaimo, Canada Just Like Family Home Care Full time

    Looking for a Registered Health Care Aide in Nanaimo area. REQUIRED: Experience using a ceiling/overhead lift. **_ Just Like Family Home Care Nanaimo location is hiring amazing health care staff again! Want to look forward to your workday? At Just Like Family we do!_** Be treated like a professional, and respected for your talents and experience. We are a...


  • Nanaimo, Canada Harris Kia Full time

    **Customer Care Coordinator** The Customer Care Coordinator is responsible for increasing customer retention, and maintaining and promoting an exceptional customer experience. The position is responsible for booking sales and service appointments, following up service customer concerns and managing customer calls. - Great with people? Perfect, we want to...


  • Nanaimo, Canada Harris Kia Full time

    4-DAY WORK WEEK! Harris Kia has a full time employment opportunity. **Customer Care Coordinator** The Customer Care Coordinator is responsible for increasing customer retention, and maintaining and promoting an exceptional customer experience. The position is responsible for booking service appointments, following up service customer concerns and managing...

  • Health Care Assistant

    3 months ago


    Nanaimo, Canada Just Like Family Home Care Full time

    Looking for a Registered Health Care Aide in Nanaimo area. - **Just Like Family Home Care Nanaimo location is hiring amazing health care staff again! Want to look forward to your workday? At Just Like Family we do!**_ Be treated like a professional, and respected for your talents and experience. We are a close-knit team of Home Support Workers, Caregivers,...

  • Home Health Care Aide

    3 months ago


    Nanaimo, Canada Just Like Family Home Care Full time

    Looking for a Registered Health Care Aide in Nanaimo area. REQUIRED: Experience using a ceiling/overhead lift. - **Just Like Family Home Care Nanaimo location is hiring amazing health care staff again! Want to look forward to your workday? At Just Like Family we do!**_ Be treated like a professional, and respected for your talents and experience. We are a...


  • Nanaimo, British Columbia, Canada Just Like Family Home Care Full time

    About the RoleWe are seeking compassionate and reliable Personal Care Assistants to join our team at Just Like Family Home Care in Nanaimo.Job SummaryThis is a part-time opportunity for individuals who enjoy working with seniors, providing companionship, light housekeeping, meal preparation, dementia care, personal care, laundry, outings, and assisting with...


  • Nanaimo, British Columbia, Canada Just Like Family Home Care Full time

    Job Opportunity: Personal Care Assistant in NanaimoWe are seeking a compassionate and reliable Personal Care Assistant to join our team at Just Like Family Home Care. This is a part-time position, offering the flexibility to work 2-40 hours per week.About the JobAs a Personal Care Assistant with our company, you will be working closely with our senior...


  • Nanaimo, Canada VitalAire Canada Inc Full time

    At VitalAire we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancement and digitization of our tools, products, and systems, to forging meaningful relationships with our patients. VitalAire is Canada’s leading provider of sleep apnea tests, treatments and home oxygen services. We...

  • Health Care Aide

    4 days ago


    Nanaimo, Canada Avenir Memory Care at Nanaimo Full time

    Avenir Memory Care at Nanaimo, is where our homelike environment meets top-of-line care for people with Alzheimer’s and like Dementias. Here, residents live within an atmosphere that is intentionally designed to enhance their **quality of life**, preserve their sense of independence, and uphold their dignity. Our highly trained staff manages the...

  • Health Care Aide

    6 months ago


    Nanaimo, Canada Nurse Next Door Home Care Services (Central VI) Full time

    **We are looking for BC Registered Care Aides for the following shifts**: - Sundays - 0730-1330 - Mondays - 0730-1330 - Tuesday - 0730-1330 & 1330-2130 - Wednesday - 0730-1330 & 1330-2130 - Thursday - 0730-1330 & 1330-2130 Do you want to make lives better and have the ability to drive your career? Do you love working with seniors? **Nurse Next Door has the...